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Phone call errors

Whenever I try to make a call or receive a call, I can answer the call, but I cannot hear the other person and my input audio is not being heard through the recipients phone. How can I fix this? I have checked the speakers and everything and there is nothing blocking it, and facetime works.

iPhone XS, iOS 14

Posted on May 10, 2021 10:50 AM

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Question marked as Top-ranking reply

Posted on May 10, 2021 10:58 AM

Have you tried the steps in this article? https://support.apple.com/en-us/HT203794

Does the call work if you turn on speakerphone?


If the above does not help you may want to contact Apple Support to test for hardware issues.

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Phone call errors

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