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I have a brand-new MacBook Pro 13 M1, I've had it about 2 days and I'm trying to get AppleCare, when i go to my devices it doesn't show the option for me to purchase then when i go through the website and put in the serial number it says this isn't a eligible device? I got this directly from the Apple Store here in Orlando, FL. I try to click on support, and it only lets me post in these forums. Help.
[Re-Titled by Moderator]
Contact the store. The sale should have registered with the system.
Alternatively, click on this link to read how to 'Update your proof of purchase' --> https://support.apple.com/HT202703
Contact the store. The sale should have registered with the system.
Alternatively, click on this link to read how to 'Update your proof of purchase' --> https://support.apple.com/HT202703
OrlandoTommy Said:
"AppleCare: I have a brand-new MacBook Pro 13 M1, I've had it about 2 days and I'm trying to get AppleCare, when i go to my devices it doesn't show the option for me to purchase then when i go through the website and put in the serial number it says this isn't a eligible device?[...]"
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Try this Site:
Enter your Serial Number here at this site: Check Your Service and Support Coverage - Appel Support. As the site reads: "Review your Apple warranty status and eligibility to purchase additional AppleCare coverage."
Serial number error "isn't a eligible device"
