Level 1

11 points

Macbook Pro 16" Overheating

Hello -

I'd just like to share my story that i am infinitely disappointed with the Macbook Pro 16". I have contacted my store and i have also contacted my reseller - Both just to say that it's 'Normal' that the device runs hot. Sadly, i purchased the device a few days before the Corona Lockdown, so i did not have the opportunity to bring it into the store -

Anyway for anyone considering this Macbook, here's an insight into how big the issue is.

Newly Formatted device. Apart from TGPro monitoring and firefox, no 3rd party software. 95% of storage empty. No additional applications open. Latest update Big Sur 11.3.1. Regular day. Chatting, music and calling through facetime audio. Safari open texts and tabs. No gaming, coding, movies, photo editing or similar. Ambient temperature 20 degrees in airconditioned room. Battery cycle count: 250, Condition: Normal. Full mAh 7166. 16 inch i9. Computer so hot, it is uncomfortable to use. Touchbad working *sometimes* Touchid working *somtimes*. No it is not on a bed, yes it is being taken well care of. The vents have full opportunity and nothing is blocking the airways.

Batterylife:

1 hour and 34 minutes

Fans at maximum 5600RPM

All cores 65-100 degrees.

All in all, all my previous Macbooks have performed beyond impressively, both thermally and performance wise. The 3500USD Macbook can barely run a few applications at the same time.

The computer is so hot that after typing i am numb in my fingers and i have first degree burns. Due to this issue i must use an external keyboard and mouse to accommodate the problem.

I wish i was joking.

Considering the vast amount of problems across the web for this expensive device i suggest Apple to do a Re-call programme.

Posted on May 25, 2021 5:47 AM

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20 replies

Nuki26 Author

Level 1

11 points

May 26, 2021 1:08 AM in response to DeeperDiver

I have commented the Report above.

TG Pro says all fans are running at max. The laptop is currently scorching hot.

Nuki26 Author

Level 1

11 points

May 26, 2021 8:27 AM in response to Nuki26

K Shaffer

Level 8

36,022 points

May 25, 2021 4:18 PM in response to DeeperDiver

PS: There's a 'paid version' of Macs Fan Control too.

In 30+ years of my Apple user experience, iStat Pro no longer

has the edge it once did. Glad older iStat versions still works..

Handy but not as useful to diagnose as EtreCheck Pro.

Good luck & happy trails!

🐌🌿🌻🌤🎣⛵️❄️🐢

Nuki26 Author

Level 1

11 points

May 26, 2021 1:02 AM in response to dominic23

EtreCheckPro version: 6.4.4 (6E015)

Report generated: 2021-05-26 11:56:04

Download EtreCheckPro from https://etrecheck.com

Runtime: 2:43

Performance: Excellent

Problem: Computer is too slow

Description:

Very hot and loud

Major Issues: None

Minor Issues:

These issues do not need immediate attention but they may indicate future problems or opportunities for improvement.

No Time Machine backup - Time Machine backup not found.

Heavy RAM usage - Apps are using a large amount of RAM.

Runaway user process - A user process is using a large percentage of your CPU.

Limited drive access - More information may be available with Full Drive Access.

Hardware Information:

MacBook Pro (16-inch, 2019)

MacBook Pro Model: MacBookPro16,1

2.3 GHz 8-Core Intel Core i9 (i9-9880H) CPU: 8-core

16 GB RAM - Not upgradeable

BANK 0/ChannelA-DIMM0 - 8 GB DDR4 2667

BANK 2/ChannelB-DIMM0 - 8 GB DDR4 2667

Battery: Health = Normal - Cycle count = 260

Video Information:

Intel UHD Graphics 630 - VRAM: 1536 MB

AMD Radeon Pro 5500M - VRAM: 4 GB

Color LCD (built-in) 3584 x 2240

SAMSUNG 1920 x 1080

Drives:

disk0 - APPLE SSD AP1024N 1.00 TB (Solid State - TRIM: Yes)

Internal PCI-Express 8.0 GT/s x4 NVM Express

disk0s1 - EFI [EFI] 315 MB

disk0s2 [APFS Container] 1.00 TB

disk1 [APFS Virtual drive] 1.00 TB (Shared by 7 volumes)

disk1s1 - Macintosh HD - Data (APFS) (Shared - 831 KB used)

disk1s2 - Macintosh HD - Data (APFS) [APFS Virtual drive] (Shared - 33.91 GB used)

disk1s3 - Preboot (APFS) [APFS Preboot] (Shared - 327 MB used)

disk1s4 - Recovery (APFS) [Recovery] (Shared - 622 MB used)

disk1s5 - VM (APFS) [APFS VM] (Shared - 20 KB used)

disk1s6 - Update (APFS) (Shared - 3 MB used)

disk1s7 (APFS) [APFS Container] (Shared - 15.35 GB used)

disk1s7s1 - Macintosh HD (APFS) [APFS Snapshot] (Shared - 15.35 GB used)

Mounted Volumes:

disk1s1 - Macintosh HD - Data

1.00 TB (Shared - 831 KB used, 950.03 GB available, 949.82 GB free)

APFS

Mount point: /Volumes/Macintosh HD - Data

Encrypted

disk1s2 - Macintosh HD - Data [APFS Virtual drive]

1.00 TB (Shared - 33.91 GB used, 960.26 GB available, 949.82 GB free)

APFS

Mount point: /System/Volumes/Data

Encrypted

disk1s3 - Preboot [APFS Preboot]

1.00 TB (Shared - 327 MB used, 949.82 GB free)

APFS

Mount point: /System/Volumes/Preboot

disk1s5 - VM [APFS VM]

1.00 TB (Shared - 20 KB used, 949.82 GB free)

APFS

Mount point: /System/Volumes/VM

disk1s6 - Update

1.00 TB (Shared - 3 MB used, 949.82 GB free)

APFS

Mount point: /System/Volumes/Update

disk1s7s1 - Macintosh HD [APFS Snapshot]

1.00 TB (Shared - 15.35 GB used, 960.26 GB available, 949.82 GB free)

APFS

Mount point: /

Read-only: Yes

Network:

Interface en0: Wi-Fi

802.11 a/b/g/n/ac

Interface en7: iPhone

Interface en6: Bluetooth PAN

Interface bridge0: Thunderbolt Bridge

iCloud Quota: 8.59 GB available

System Software:

macOS Big Sur 11.3.1 (20E241)

Time since boot: Less than an hour

Notifications:

EtreCheckPro.app

one notification

Security:

Gatekeeper: App Store and identified developers

System Integrity Protection: Enabled

Antivirus software: Apple

System Launch Agents:

[Not Loaded] 17 Apple tasks

[Loaded] 184 Apple tasks

[Running] 133 Apple tasks

System Launch Daemons:

[Not Loaded] 36 Apple tasks

[Loaded] 191 Apple tasks

[Running] 133 Apple tasks

[Other] One Apple task

Backup:

Time Machine Not Configured!

Performance:

System Load: 2.29 (1 min ago) 2.55 (5 min ago) 2.33 (15 min ago)

Nominal I/O speed: 0.00 MB/s

File system: 16.41 seconds

Write speed: 2948 MB/s

Read speed: 3002 MB/s

CPU Usage Snapshot:

Type Overall

System: 4 %

User: 6 %

Idle: 90 %

Top Processes Snapshot by CPU:

Process (count) CPU (Source - Location)

com.apple.WebKit.WebContent (10) 87.48 % (Apple)

WindowServer 24.16 % (Apple)

kernel_task 17.43 % (Apple)

EtreCheckPro 11.62 % (Etresoft, Inc.)

Safari 6.02 % (Apple)

Top Processes Snapshot by Memory:

Process (count) RAM usage (Source - Location)

com.apple.WebKit.WebContent (10) 2.31 GB (Apple)

EtreCheckPro 582 MB (Etresoft, Inc.)

Notes 331 MB (Apple)

Safari 273 MB (Apple)

com.apple.SafariServices.ExtensionHelper 251 MB (Apple)

Virtual Memory Information:

Physical RAM: 16 GB

Free RAM: 2.04 GB

Used RAM: 8.12 GB

Cached files: 5.84 GB

Available RAM: 7.88 GB

Swap Used: 0 B

End of report

Nuki26 Author

Level 1

11 points

May 25, 2021 1:18 PM in response to K Shaffer

Hi Shaffer! I think you're missing the point here - i don't have issues monitoring what i am running. The MBP 16" has thermal issues that need to be addressed.

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Macbook Pro 16" Overheating