Magic keyboard not lighting up

Just got the new 2021 iPad Pro and magic keyboard. The keyboard backlight is not working. I tried to adjust the keyboard brightness in settings, and the option is grayed out. How do I fix this? Or, did I get a dud and need to exchange it?

iPad Pro, iPadOS 14

Posted on May 26, 2021 8:11 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 23, 2021 10:50 AM

I had the same question. However, after reading the specs on the magic keyboard -- for my iPad Air it's based on the light conditions around you. So, I went into a dark room and it automatically turned on. From there, you can go in the settings and adjust the lighting. There's no way to turn the backlit on and off manually for me. Hope that helps.


"Like an iPad, the brightness of the Magic Keyboard automatically adjusts based on the light conditions around you. If you want to manually adjust the brightness of the keys on your Magic Keyboard, go to Settings > General > Keyboard > Hardware Keyboard."

21 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Magic keyboard not lighting up

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.