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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Just got the new 2021 iPad Pro and magic keyboard. The keyboard backlight is not working. I tried to adjust the keyboard brightness in settings, and the option is grayed out. How do I fix this? Or, did I get a dud and need to exchange it?
iPad Pro, iPadOS 14
The keyboard suddenly stopped working recently, after a year of having to adjust it only once (Settings> General> Keyboard>Hardware Keyboard), but now it wont work. The keys and the track pad are fine, its just the backlight wont come on.
Same here. Backlight was working fine until OS update.
Got a brand new 1T iPad pro with keyboard for my birthday last September. Love it but keyboard has never lit up. Controls are greyed out. Disappointed in Apple.
Sorry ‘loosing’ and ‘magic keyboard’ that is.
Anyone? My 2021 stopped working recently also. Have tried everything to get it working again and nothing seems to work. This is not cool.
Same here on 2021 pro, no backlight and tried all the solutions mentoned here. Not funny since it is an expensive item
This worked. Thank you very much.
Magic keyboard not lighting up
