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My iPhone 8 is frozen and the screen is black.

Received Message showing “voice message “. I opened & it fried phone freezing slide to get to my home page & more. I AM DISABLED & WHEELCHAIR, CANNOT GET OUT OF THE HOUSE WITHOUT CALLING EMS TO HELP GET ME OUT & BACK INTO MY HOME FOR @ LEAST 3 MONTHS.

I CANNOT GET OUT TO DRIVE TO A SUPPORT ATT REPAIR 20 MILES AWAY

NEED SUPPORT TECH TO CONTACT ME ASAP

JUDY



[Edited by Moderator]



Posted on May 27, 2021 7:12 PM

Reply
Question marked as Top-ranking reply

Posted on May 27, 2021 7:23 PM

Click or tap on the following blue-text link to restart the iPhone > If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


If you need Apple Support directly, use the Get Support link in the upper right of this page, and start a support request.


Folks here are other users like you, and not folks that work for Apple.

1 reply
Question marked as Top-ranking reply

May 27, 2021 7:23 PM in response to Applesupport_1957

Click or tap on the following blue-text link to restart the iPhone > If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support


If you need Apple Support directly, use the Get Support link in the upper right of this page, and start a support request.


Folks here are other users like you, and not folks that work for Apple.

My iPhone 8 is frozen and the screen is black.

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