Sleep Wake Problem

rikki160 wrote:

Hey guys,

I have had an issue for the past three days with my Macbook Pro (2017) not being responsive. It will be just a plain black screen and completely dead and then randomly after long periods of time will turn on for me like nothing has happened. I finally got a notification today saying it experienced a Sleep Wake Problem and I took a screen shot of the report. We are currently in lockdown here in Vic and I am unable to find an authorised Apple Service anywhere within my 5km radius. Can anyone give me any insight or help as to what to do next? I found a thread about it potentially being the Big Sur update, which would coincide with the time this started happening to me, however it was for an iMac and I'm not too good at this stuff so I don't know if it is the same for a Macbook Pro too. Any help would be super appreciated. Thank you!

https://discussions.apple.com/content/attachment/94ef75bd-457b-4df9-91b5-51406c6aafdd

https://discussions.apple.com/content/attachment/0cdf55d6-995b-425e-b591-7713c9339a81

Try resetting the SMC https://support.apple.com/en-us/HT201295