Apple Music stopping after 15 seconds. Error code 16833

After the spatial Audio launch today, songs only play for 15 seconds and then cut off.

i got error code (-16833)


anyone help?

iPhone 12 Pro Max

Posted on Jun 8, 2021 1:48 PM

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Question marked as Top-ranking reply

Posted on Jun 10, 2021 11:44 AM

Sign out iCloud in your device, restart, sign in again to iCloud. Then open Apple Music, sign in and you are done.

That worked for me.

249 replies

Jul 30, 2021 8:53 AM in response to fixapplemusicpls

I’m 100% with you. I switched from Spotify to Apple Music because I wanted the Siri functionality in it. Now Siri works with Spotify. I’m paying Apple one at 15$ a month. I’m getting very irritated that I’m paying for this and it’s working half a**. The only reason I haven’t switched back to Spotify is because I haven’t wanted to sit down and find a conversion app and spend 2 hours downloading my 800+ songs. Pretty soon I’m gonna have time and sit down and switch back. This issue is becoming very very annoying.

Aug 9, 2021 9:22 AM in response to the_fury_2000

I’m having the exact same issue. Thought it was my iPhone. If I’m listening to music on the tube with no connections but the music is downloaded, after 15 seconds the song cuts out and the music app bugs and I can’t get anything to play from that album. It’s driving me absolutely insane. I’ve turned atmos off, logged in and out of music (at the expense of having to download everything again) but nothing is working.


There must be some way of fixing this surely?

Oct 29, 2021 1:24 PM in response to Boat Guy

this is still happening to me every 15 seconds even with lossless audio , it pauses every 15 seconds , sometimes it happens , sometimes it doesn’t , it’s annoying though , ever since lossless came this started happening & hasn’t stopped since , hope apple can fix this because it’s been going on for so long

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Apple Music stopping after 15 seconds. Error code 16833

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