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After the spatial Audio launch today, songs only play for 15 seconds and then cut off.
i got error code (-16833)
anyone help?
iPhone 12 Pro Max
Even if i turn off dolby and reinstall my music it doesn't work...
this is pretty unacceptable of apple, people pay for this stuff...
idc about the spacial audio or losless audio, but if this problem isn't recognized any time soon, I might switch to spotify or deezer. Just want to listen to my songs offline
Nope...I only have 2 connected & it still happens.
You will have to go to settings and go to the music setting. Then you want to turn the Dolby Atmos off. This Should Work 💪.
But the whole point of having Dolby atmos is to listen to songs in Dolby atmos. Turning it off isn’t a solution.
Exactly, an update is needed to fix it, I also have tried everything I’ve found online and nothing works. Spotify seems tempting now.
Download the apple support app. It might not be helpfull in a direct way, but if enough people contact apple directly, they'll know.
I’ve been having this same issue, talking to support now.
Download the songs in your device and it work no problem.
If you have old version songs , you must delete it and download again.
😂
I don’t have downloaded music. This happens to streamed music and I don’t use airplane mode. So I don’t think you have found the right answer :-)
Sure it will, this bug has nuthin’ to do with pods.
I just downgraded all my music from “lossless audio” and it works for me. Apple needs to fix it.
This is so annoying apple better fix this soon or am dumping them cause I’ve tried everything too hope the resolve this soon cause I can’t listen to my music
It’s happen everytime when I turn off both wifi And Mobile data
Even the song was downloaded.
As well as turning off Dolby Atmos, turn off the download in Dolby atmos.
Tried it came back. Do not bother. It seems related to wifi. Drove to work with frustrating bug. Soon as I was on wifi, no problem!
It's not working for me. Everything keeps pausing at 15 seconds and it is annoying. I cannot listen to any of it. Waste of money.
Apple Music stopping after 15 seconds. Error code 16833
