Downloaded lossless songs stop at 15 seconds every time

iPhone 11 latest iOS, all downloaded lossless songs (data for Music is off) stop playing right at the 15 second mark. When on wifi, no problems at all. Non-lossless songs also no problem. It's only with lossless songs that are downloaded to the phone. Anyone else? Didn't happen yesterday or even this morning, that's the odd thing. Also tends to freeze up the app to some degree as well.


Doesn't matter if it's directly on the phone's speakers, bluetooth, or usb connection to either car or home A/V receiver. Same problem.


Did this in airplane mode, too... same problem. Force quit the app.... same problem. Restarted the phone.... same problem and then hard restarted the phone.... same problem.


Only thing left is to wipe the phone and restore it from my back up.... last resort only.


Anyone else run into this?

iPhone 11

Posted on Jun 9, 2021 3:07 PM

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Posted on Jun 16, 2021 1:11 PM

I had this problem as well a few days ago! The ONLY thing that worked after trying everything was signing out of my Apple ID / iCloud (it takes a few mins to sign out, the option is at the very bottom) under my main profile in the settings app, then signing back in ! For some reason this completely solved my problem. Just thought I would share this in case it helps someone else! I was on call with multiple Apple support people and the last person I talked to suggested this and it worked :)

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Downloaded lossless songs stop at 15 seconds every time

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