Downloaded lossless songs stop at 15 seconds every time

It seems that redownloading songs/ all the signing out/in, reinstalling the music app…it’s all temporary and the end result is the same…you cannot play downloaded music past the 15 second mark. This is ridiculous.

Yes, I have this issue, too. It is extremely frustrating that Apple software updates occur automatically and apparently because of poor beta testing protocols most have more bugs than an alley dumpster. We pay a premimum for Apple products and services. So, IMHO unless an update is in response to a severe and critical sofeware vulnerability it needs to be throughly tested by employing Apple's entire workforce and voluntary beta testers before releasing the next plague of bugs on the community. IMHO, Apple's reputation is getting a sever tarnishing because of poor beta testing.

That’s Apple’s solution to everything: only use your Apple device the way it shipped, with factory defaults, and absolutely do not change anything ever. If you do, everything will break, and you will need to reconfigure it from scratch. That’s how much confidence they have in their software quality and backup/restore solution.

The problem with every “solution” for the 15-second bug is that they’ll work for a while, so people claim the problem is “fixed”. But give it a few days, or even a few hours in some instances, and the problem comes back. There is no certified solution at this point.

Turning on cellular data makes no difference. I’ve always had cellular data enabled for everything, yet locally downloaded lossless/Dolby music still stops playing after 15 seconds. None of the solutions listed here work long term.

Im still having the same issue twice, having deleted apple music and re installing it, even tho re downloading my lossless songs, after 15 secs in offline mode the songs stops playing and freeze the app. Let’s hope apple shall bring fix this!

Having exact same issue, after 14 seconds just stops playing, interesting thing is I called Apple Support who advised they are not aware of any issues at all!!! I am like really??? Read your community comments and get a fix in place ASAP please?

Meanwhile, my iMac, which had played all Lossless songs flawlessly up until now, suddenly started skipping over them entirely. It was hard to believe Apple hasn’t fixed this problem that has plagued their flagship service for 2–3 weeks, they’re allowing it to get even worse. All that without a single word acknowledging the issue, let alone a resolution. They’ve changed music forever, that’s for sure—and not for the best.

Same here. I've TRIED everything !!! Couldn't get it to work and it's frustrating. I didn't hard reset the phone though to be honest because it's a huge hassle, however I did uninstall the app and downloaded all my music again, which took a huge time to finish, and the problem remained. Wanted to get a refund for what I've paid but couldn't.

i am also having same problem on my iphone 8. After 10-15 sec of playing lossless it stops or sometime there is distorting sound. Normal songs are completely fine. Sometimes music app freezes and then u have to kill the app. Please suggest any solution other than deleting the app or restoring coz i will looses 35gb of music

Exact same problem… though I noticed if I was downloading the lossless via my mobile data it downloaded correctly but if I download by wifi I only get 15seconds.

im going to try the suggestion below of deleting the music app to see if that works …

I had deleted the app, re downloaded all my lossless songs to default high quality hoping they would play offline but in vain, they still ask internet connection for playing and this is very annoying. I even tried to turn off lossless audio but still the songs won’t play offline!, i don’t know why apple is taking too much time to solve this issue. What’s the point of giving us the lossless and high resolution lossless songs if we can’t even play them offline! Even the default high quality songs aren’t playing offline!!!!

While I too no longer seem to have e 15s cutoff issue, I still find that songs I have in my library do not download in lossless even where that track appears in the Apple Music catalogue as a lossless song (even if for example on one album which is marked as lossless on Apple Music songs from that album dont all download as lossless). It seems a bit hit and miss…

Deleting the ap and RE downloading is NOT an option. It’s taken me months to find and download the songs I want. YouTube music doesn’t have these nor other problems. I don’t understand why Apple of all companies, can’t fix this problem. The cost of the phones and of course the amps should allow Apple to utilize the finest people to design and construct these amps as well as fix a simple bug. Just don’t get it

This is getting ridiculous. I live in the Alaskan Bush where we only have Internet a few hours a day at the most when all the generators are on. I’ve been listening to Apple Music sense iTunes came out. I mean old school iPod. Now all the sudden I can’t listen to my music anymore. This is stupid as ****. Fix this Apple. I have downloaded and deleted and re-signed in and all I have to do is re-download hundreds and hundreds of songs every time which takes me stinking hours.