iTunes ringtone issue

Question

Level 1

8 points

iTunes ringtone issue

I have been an iPhone user for several years, but as of last week I have not downloaded music.

until a few days ago. I just purchased 2 songs I want to use as ringtones. They were downloaded on iTunes but did not make it to my available ringtones when going to Settings, Sound & Haptics, Ringtones. I pushed the download option a few different times and nothing. I have tried all the remedies I have seen posted thus far. What am I not doing right?

Posted on Jun 13, 2021 8:33 PM

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Answer 1

Jun 14, 2021 3:18 PM in response to Rmarlow1

Hello and welcome to Apple Support Communities Rmarlow1,

Thank you for contacting us regarding iTunes & ringtones. You have come to the right place and we are happy to assist in getting this resolved for you. It sounds like you may have purchased full length songs from the iTunes Store instead of the thirty second tones used for ringtones, notifications and alerts. The resource below explains how to purchase a ringtone for your iPhone:

Use tones and ringtones with your iPhone, iPad, or iPod touch

Buy ringtones from the iTunes Store

Open the iTunes Store app.
Tap More.
Tap Tones.
Find a ringtone that you want to buy, then tap the price.
Choose an option to automatically set the ringtone. Or tap Done to decide later.
You might need to enter your Apple ID password to complete your purchase.

Hope this helps. Thank you for contacting Apple Support Communities.

Best regards.

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