Apple music stops playing music after 15 seconds.

After a new software update, apple music began to lag. Songs from the library that I downloaded to downloads to listen to offline do not play completely. The problem is that when I listen to downloaded music without the Internet, it plays no more than 15 seconds. Then it stops. For this month I have not yet used the application normally ... I tried to delete all downloads and install again but it doesn’t work.

iPhone 11, iOS 14

Posted on Jun 18, 2021 8:15 AM

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Question marked as Top-ranking reply

Posted on Jun 29, 2021 11:17 AM

Hello,


I had a similar issue (iPhone 12 pro, iOS 14.6) and this is how i solved it:


open settings

click on your picture/name on the top to open your apple ID

click on Media and Purchases.

click on sign out (Heads up: this will sign you out from media services such as apple music, news, etc. and also will delete all the already downloaded music)

sign back in with your apple ID

restart your phone

Head to apple music, and re-download the songs you wanted.


My lossless songs would only play for 15 seconds in offline mode, after this it was fixed.


hope this helps,

Bests

210 replies

Jul 12, 2021 7:25 AM in response to damelya21

Looks like the DRM on the Lossless files is stopping all offline playback. I found this infuriating for the last week, as I took the kids on a camp trip and relied on my iPhone with all my downloaded music to cover me for the week (no connectivity at all where we were).


No such luck. :(


All the Lossless Audio files stopped at 15 seconds, and caused the Music App to lock up. All of the non-Lossless Audio Files worked fine. Pretty crap at the moment, and any time where you want to take music with you (like on a plane, camp trip, etc) when you have no internet at all ... Apple Music is all but useless.


Really frustrating that in this day and age, simple things like this get missed by Apple. Was there any testing with the new formats for offline use? Doesn't seem so ...

Nov 7, 2021 4:03 AM in response to Boat Guy

It continues to happen and seems to have gotten worse since iOS 15.1. The only potential solution I’ve found is to delete the song from my library as soon as it happens. Once I do that, it will reload and play. Sucks that I have to remove, from my library, music that I’ve purchased simply to get the songs to play on my iPhone through Apple Music. It’s also very time consuming when I choose to listen to an album, as I have to delete each individual song from my library.

Jul 15, 2021 6:21 PM in response to damelya21

I’ve found a solution that worked for me (I have an iPhone 8)!


This should hopefully work for you, as long as you’re okay with not having the Dolby Atmos feature (in my opinion, it doesn’t really make that much of a difference).


First, make sure that all of the switches shown in the photo are turned off!


Then, re-download your music (only the newer songs that were downloaded while Dolby Atmos was enabled. Since it is a new feature, it shouldn’t be that many songs hopefully)!


Hope this helps!

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Apple music stops playing music after 15 seconds.

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