I have the correct iPad for the 2nd generation but when the pencil magnifies to the top it does not connect. Any fix?

My iPad will not connect to my Apple Pencil 2nd generation.

ipad: IPad Pro 12.9-inch

iPad Pro 12.9-inch, 3rd Gen, Wi-Fi

Posted on Jul 5, 2021 8:47 PM

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Question marked as Top-ranking reply

Posted on Jul 6, 2021 3:53 AM

This support page may be helpful with pairing and use of the Pencil with your iPad:

Connect Apple Pencil with your iPad - Apple Support


If you continue to experience difficulties, here is one of the better troubleshooting guides:

https://appletoolbox.com/apple-pencil-not-working-heres-our-troubleshooting-guide/


Be aware that if your Pencil has been set-aside for an extended period, unused and uncharged, the Pencil battery may now be irretrievably damaged through deep discharge. In common with all Li-ion batteries, they must always have some level of charge.


The tiny internal Li-ion battery is susceptible to permanent/irreversible damage through being left discharged for long periods. Even some “new” pencils can exhibit signs of failure out-of-the-box if they are “old stock”. 


It is essential that if you have an Apple Pencil that you charge it regularly - whether used or not - so as to protect the battery from deep-discharge. Do not allow a pencil to remain in low-charge state for any period of time - as the internal battery will fail, rendering the Pencil useless. Setting aside an unused Pencil, for extended periods, is a recipe for premature death of the Pencil battery. A second generation Pencil should be docked with the host iPad whenever it is not being actively used - as this will optimally charge the Pencil and protect its battery from damage.


If the Pencil Battery has failed, the only remedy is to replace the Pencil. If the battery has failed and your pencil is within its one-year warranty, you should look to having it replaced by your retailer or at an Apple Store.


Some reports suggest that gentle warming of the Pencil (such as a hot water radiator) prior to attempting charging of the Pencil can resurrect a Pencil battery. Whilst nobody should advocate direct external heating of any Li-ion battery (this being potentially very dangerous), gentle external warming of a tiny battery is unlikely to lead to catastrophic failure. 


2 replies
Question marked as Top-ranking reply

Jul 6, 2021 3:53 AM in response to EJbringtheheat

This support page may be helpful with pairing and use of the Pencil with your iPad:

Connect Apple Pencil with your iPad - Apple Support


If you continue to experience difficulties, here is one of the better troubleshooting guides:

https://appletoolbox.com/apple-pencil-not-working-heres-our-troubleshooting-guide/


Be aware that if your Pencil has been set-aside for an extended period, unused and uncharged, the Pencil battery may now be irretrievably damaged through deep discharge. In common with all Li-ion batteries, they must always have some level of charge.


The tiny internal Li-ion battery is susceptible to permanent/irreversible damage through being left discharged for long periods. Even some “new” pencils can exhibit signs of failure out-of-the-box if they are “old stock”. 


It is essential that if you have an Apple Pencil that you charge it regularly - whether used or not - so as to protect the battery from deep-discharge. Do not allow a pencil to remain in low-charge state for any period of time - as the internal battery will fail, rendering the Pencil useless. Setting aside an unused Pencil, for extended periods, is a recipe for premature death of the Pencil battery. A second generation Pencil should be docked with the host iPad whenever it is not being actively used - as this will optimally charge the Pencil and protect its battery from damage.


If the Pencil Battery has failed, the only remedy is to replace the Pencil. If the battery has failed and your pencil is within its one-year warranty, you should look to having it replaced by your retailer or at an Apple Store.


Some reports suggest that gentle warming of the Pencil (such as a hot water radiator) prior to attempting charging of the Pencil can resurrect a Pencil battery. Whilst nobody should advocate direct external heating of any Li-ion battery (this being potentially very dangerous), gentle external warming of a tiny battery is unlikely to lead to catastrophic failure. 


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I have the correct iPad for the 2nd generation but when the pencil magnifies to the top it does not connect. Any fix?

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