You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Album doesn't load properly on iPod Touch 7th Gen

Sorry that this question is a little long.


I'm accustomed to using an old version of iTunes (version 10) with my iPod Classics, and am now having trouble understanding the new version of iTunes and the iPod Touch 7th Generation. So far I haven't been able to solve the following problem.


I have an mp3 album which I created from scratch years ago, and which I'll just call "Album" here. Until a couple days ago, I had never loaded it onto my current computer (with Win 10 Pro), which is relatively new, nor had I ever imported it into the newest version of iTunes or loaded it on an iPod Touch. It consists of 149 tracks from a various sources. I retagged everything, so all of the tracks have the same album title, are marked as part of a compilation, and have no "album artist" indicated (since with the old iTunes that would have prevented their being grouped together as a single album). I never had any problem with it on the old computer or the iPod Classic on which it was loaded. I've now imported it into the new version of iTunes on my new computer and then loaded it onto the new iPod Touch.


For some reason, 29 of the 149 tracks are listed separately on the iPod, as though they're separate singles. Each is listed separately under what is basically a grayed-out icon, under which appears that track's name, followed by the artist name. All 120 other tracks are listed under a single icon showing "Album's" album art, followed by the name "Album", followed by "Various Artists". (In the mp3's, only the first track in order has any album art; on my older computer and the iPod Classic, each track had it's own album art, based on the original album from which it came, and that never caused a problem; however, I quickly discovered that the new iTunes treats tracks in a chaotic manner if different tracks have different album art, so I deleted the art from everything except the first track before I loaded Album onto the iPod).


I've been unable to figure out anything to distinguish those 29 tracks from the other 120.


*Before* I loaded Album on the iPod, I checked the Sorting tab under "Song info" for each of the tracks, to ensure that the "sort as" under "album" was the same as the album name, and that no album artist was ever listed. After I nevertheless encountered the problem I've described above, I again attached the iPod to the computer, highlighted all of the Album tracks, and then looked under Devices | Music | Get Info. I discovered that under the Sorting tab the "sort as" under the album title said "mixed"; and album artist likewise appeared as "Mixed." Neither should have been the case, since I had specifically addressed that before I transferred Album to the iPod (and in fact had also done it long ago, when I first created Album), but that's what I saw. Therefore, while I had "Get Info" still open, I deleted all the "album artist" info, so it's now all blank, and I conformed all of the "sort as" stuff under the album title, so it's now the same on all tracks. But the problem persists; those 29 tracks still appear separately on the iPod.


I'm stymied. Can anyone give me any advice on how to proceed from here?


Any and all help sincerely appreciated.

Posted on Jul 7, 2021 8:01 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 8, 2021 9:37 AM

bob10010 wrote:

I have an mp3 album which I created from scratch years ago, and which I'll just call "Album" here. <....> It consists of 149 tracks from a various sources. I retagged everything, so all of the tracks have the same album title, are marked as part of a compilation, and have no "album artist" indicated <....>
For some reason, 29 of the 149 tracks are listed separately on the iPod, as though they're separate singles.

Ah! That's because you do not have an album artist.


It is quite straightforward and even the Classic benefited from having the album artist. It depends on the type of album.


If you have a group of songs with a common album title (i.e. one album), but it consists of different artists, then it's a compilation album. To keep all the tracks together on a various artists compilation you have to mark every track as part of a compilation - and - every track needs to have the text Various Artists in the Album Artist box. Study the screenshot below:



Notice that:

  • the artist field says mixed. This is because at least one of the selected tracks has different information in that field. This of course, is because there is a mixture of artists on the album.*
  • the album artist field contains the text Various Artists, which is correct. This field is one of the two fields necessary to correctly identify various artist albums
  • the compilation field is ticked (checked). This is the other necessary field


If we check any track on the album, we see this:


Take my word for it, the artist for this particular track is Down To The Bone.


Your observation about the artwork is correct, iTunes doesn't really like different artwork for each track. If you want it to work correctly, put the artwork into each and every track.


A few more points;

  • if you have an album by one artist; that is, a collection of their greatest hits, that is not a compilation album
  • if an album by one artist has guest artists on some tracks but not others, you can have that guest artist in the artist field for that track, but you must type in main artist's name into the album artist field in order for it to sort correctly
  • on the iPod Classic, having the album artist field completed grouped all the compilation albums under a specific section at the end of the artist list. On the iPod Touch, there is a section titled Various Artists as well as a specific group in the main Library list headings for Compilations. Hence the need for the album artist field

Similar questions

10 replies
Question marked as Top-ranking reply

Jul 8, 2021 9:37 AM in response to bob10010

bob10010 wrote:

I have an mp3 album which I created from scratch years ago, and which I'll just call "Album" here. <....> It consists of 149 tracks from a various sources. I retagged everything, so all of the tracks have the same album title, are marked as part of a compilation, and have no "album artist" indicated <....>
For some reason, 29 of the 149 tracks are listed separately on the iPod, as though they're separate singles.

Ah! That's because you do not have an album artist.


It is quite straightforward and even the Classic benefited from having the album artist. It depends on the type of album.


If you have a group of songs with a common album title (i.e. one album), but it consists of different artists, then it's a compilation album. To keep all the tracks together on a various artists compilation you have to mark every track as part of a compilation - and - every track needs to have the text Various Artists in the Album Artist box. Study the screenshot below:



Notice that:

  • the artist field says mixed. This is because at least one of the selected tracks has different information in that field. This of course, is because there is a mixture of artists on the album.*
  • the album artist field contains the text Various Artists, which is correct. This field is one of the two fields necessary to correctly identify various artist albums
  • the compilation field is ticked (checked). This is the other necessary field


If we check any track on the album, we see this:


Take my word for it, the artist for this particular track is Down To The Bone.


Your observation about the artwork is correct, iTunes doesn't really like different artwork for each track. If you want it to work correctly, put the artwork into each and every track.


A few more points;

  • if you have an album by one artist; that is, a collection of their greatest hits, that is not a compilation album
  • if an album by one artist has guest artists on some tracks but not others, you can have that guest artist in the artist field for that track, but you must type in main artist's name into the album artist field in order for it to sort correctly
  • on the iPod Classic, having the album artist field completed grouped all the compilation albums under a specific section at the end of the artist list. On the iPod Touch, there is a section titled Various Artists as well as a specific group in the main Library list headings for Compilations. Hence the need for the album artist field

Jul 8, 2021 1:50 PM in response to bob10010

Unfortunately, I've only had time to skim through your post (duty calls), but here's what you need to know.


First of all, you cannot make the changes necessary on the iPod itself, even if it's connected to iTunes. It's a very inefficient way to do it and it may not actually work (as you've found out).


You should be making the changes to the tracks within your iTunes Library - that is, the copy that's listed in iTunes as a part of your music library. Once you've done that, copy the changes to your iPod. If you use:

    • Sync to manage your iPod, then a Sync will copy the changes onto the iPod for you, that's its job
    • (however,) if you use Manually Manage to manage your iPod, you will need to delete the copy on your iPod and then put a copy of the revised song from your iTunes Library, onto your iPod


So - if you don't already use Sync, I advise you to consider starting to use it, it's so much easier.


Regarding the music itself:

I have never had a situation whereby iTunes reports all songs on an album as a compilation but when each track is looked at individually, I find some tracks are not marked that way. Are you sure there was a tick in the box (check mark) and not simply a dash, as shown in the screenshot below:


In this screenshot, notice a dash mark in the Album is a compilation... box, not a tick. This means that one or more tracks is different to the rest - in other words, some tracks are not marked as part of a compilation, while others are.


iTunes is fussy in this respect:

to keep all songs on an mixed artist album, even one you've created yourself, as a complete album both in iTunes and on an iPod, every track on the album must have:

    • the identical album title
    • Various Artists entered into the album artist field
    • album is a compilation of songs by various artists flag "on" - there must be a tick in the box for every track. Every track - no exceptions


To fix the problem:

    • make the corrections (as outlined above) in your iTunes library but without having the iPod connected to your computer
    • once you have made the necessary changes, connect the iPod to your computer and allow iTunes to synchronise with the iPod (a Sync)


There is a caveat to all this:

if you have an artist that only appears on a compilation album, that artist will not be listed in the Artists view. But if you subsequently add an album by that artist to your Library, the artist and all that artist's songs will then be listed under Artists. (iTunes has a good reason for doing this.)


I did spot this in your recent post:


bob10010 wrote:

for future reference, I'd like to know whether there's a way to delete multiple tracks from the iPod in one action, instead of having to delete each track separately. I see that I can apparently delete an entire album all at once, but what I have in mind is whether I can either delete multiple albums all at once, or delete multiple tracks from a single album all at once, while leaving other tracks in the same album on the iPod.

Yes, of course you can, but as with the changes to the information, you should make the changes in your iTunes Library - and then Sync (synchronise) the iPod with iTunes so that the changes are then copied over to your iPod.


If you want to remove some songs from the iPod, but keep them in your iTunes Library, while leaving other songs on the iPod, again you do this in your Library:

  • while holding down the CTRL key, click on each of the songs you want to remove from your iPod. Do not click on the tick boxes - click anywhere else on the song's line


  • once you have selected the tracks you want, either right-click/Untick Selection or use iTunes' top bar menu and choose Song/Untick Selection (or possibly uncheck selection). This will remove the ticks from the boxes of your selected tracks
  • connect the iPod to iTunes. A Sync will start
  • click on the iPod icon that appears towards the top of iTunes (just below the menu bar). This takes you to the Device/Summary pane
  • you only have to perform this step once, in order to set it up (or check that it is already et up). On the Device/Summary pane, make sure that Sync only ticked songs and videos is ticked (checked)



  • You will have to wait for the ongoing Sync to complete, and then click on Sync (or Apply) button in the lower right of iTunes (not shown in screenshots)


Jul 9, 2021 12:16 PM in response to bob10010

You've raised a number of things that need addressing, so let's see what we can do.

    1. With the old version of iTunes and the iPod Classic, when the iPod was connected to the computer, the Music category under the Device in iTunes was to allow iTunes to be used to directly edit the tags on the iPod
    2. is the only function of the Devices | Music category merely to see what's been loaded on the iPod? If so, then why is it possible to edit that information in iTunes, when such edits have no effect on the iPod?
    3. I didn't realize a dash indicated a mix of some tracks marked compilation nd some not so marked
    4. syncing isn't an option for me. Due to the amount of music I want on my iPods, I have to split everything between at least 2 of them <....> If I'm not mistaken, if I sync, then I have to sync everything, which gets me beyond the capacity of a single iPod


Responding to questions 1 & 2:

iTunes has always tried to be all things to everyone, leaving the user to decide which of those features he or she wanted to use. So if you had an 8GB iPod, with 30 songs on it, manually managing (and editing on the iPod from iTunes) may well have made sense. But once your collection of music gets beyond a certain point, both methods become unwieldy. Time to use Sync.


Question 3:

The compilation field box is not very intuitive, is it? It's one reason why I insist on using the terms tick and ticked rather than check/checked. A tick is so obvious, a check mark can mean almost anything.


Question 4:

You can certainly use Sync and still, achieve what you want. Just Sync selected playlists, artists, album and genres, instead of Sync entire library. For each of your iPods, set up the Sync options for that iPod, as outlined below:



    • and then click on the Summary/Music option (1.) as shown below:


    • tick the Sync Music box (2.)
    • now select Selected playlists, artists, albums and genres (3.) and you will then see the additional boxes in 4.
    • you can now select only what you want to be added to that particular iPod. The additional sections (albums and genres) can be found by scrolling lower down the page. Once you have chosen the appropriate options, click the Sync (or Apply) button in the lower right corner of iTunes (not shown in my screenshots) in order for this change to be actioned
    • so for your classical music iPod, select only the Classical genre. Each subsequent Sync of that specific iPod will Sync only tracks with the Classical genre. You do not need to repeat this setup procedure unless you want to change any of these settings
    • any new tracks subsequently added to your iTunes Library with the Classical genre will be added to your iPod at the next Sync. (Having said that, iTunes has suffered for quite a while from a bug that misses out some tracks when syncing. Perhaps one day Apple might fix this. In the meantime, a second Sync often resolves the issue)
    • Repeat the steps above for your other iPod, adding the other genres, along with anything else, such as your Playlists

Jul 9, 2021 12:18 PM in response to the fiend

I've had to add this bit into a separate post:



Talking of Playlists...

I think you mentioned wanting different artwork on specific tracks of your "album" (the one you created). If you were to add the 149 tracks to a Playlist instead of "an album", each track would have its own artwork or the artwork of the original album it came from. Tracks can be in multiple Playlists, but not in multiple albums.


Here's a couple more things to think about:

    • if you suddenly decided that having Vivaldi's Four Seasons on your non-classical iPod, so that you could play play it immediately after a rock song, or the current chart toppers, was a must, simply include that album in your selection in step (4.) above, or even easier, create a Playlist to which you could add or remove songs at will
    • if you wanted to temporarily remove a song from your iPod, but leave it in your iTunes Library, simply untick it in the Library and the next Sync will remove it from any iPod Synced with that Library


And here's a trick I use all the time:

    • let's assume that the non-classical music part of your Library is still too big to fit onto your iPod
    • decide which songs need to be on your iPod all the time and which songs can be removed for a while (because for example, you've heard them lately and therefore don't want to hear them for a few weeks or months etc.
    • Create a Smart Playlist in iTunes, that automatically includes songs only if they have not been played in the previous X days, weeks or months
      • set up your Sync Music options so that it includes everything that must be on your iPod all the time - and - the Smart Playlist.
      • at each Sync, iTunes will remove from that Smart Playlist, any song that has been played recently - and iTunes will then also remove those songs from the iPod, freeing up space for other songs that have gone back into the Playlist
      • Ah but ( you may be saying); what if I want to play again, a song I've heard recently that has been removed from the Smart Playlist? That's an easy one! Simply create a Recently Played Smart Playlist and Sync that to your iPod too. Then, if you keep playing a recently played song, it will stay on your iPod. But once you get tired of hearing it, off it goes! And it will come back onto your iPod again once the exclusion period is over



Jul 8, 2021 11:47 AM in response to the fiend

Thanks. I've now changed the album artist info in my Library.


But another source of the problem appears to be whether the tracks are marked as part of a compilation. I did that when I first created the album. Then, after I encountered this problem, I highlighted all of the tracks in iTunes, and viewed Get Info for all of them. It showed a check mark in the Compilation box. But I've now discovered that that box apparently isn't accurate when it viewed for numerous tracks at the same time. Each of the renegade tracks, viewed individually, had no check mark in the compilation box; but when all tracks in the album were view at the same time, Get Info showed that everything was a compilation track. I also discovered that a few other tracks also weren't checked as compilations, yet they were properly grouped as part of the album, so I left them alone.


So my question now is what is the easiest/quickest way to remedy the issue? Editing track info on an iPod Touch doesn't seems to work with the newest version of iTunes the same way that editing that information on an iPod Classic did with the older version of iTunes. In the latter case, I could simply attach the iPod to the computer, and then change the tags on the iPod tracks through iTunes. I tried that here, and it didn't work.


In the present case, with the iPod Touch unlocked (I don't know if that's necessary) and attached to the computer, I went into iTunes, then Devices | Music, and checked the compilation box for each of the renegade tracks. That did change what I now see in iTunes: each of the tracks is now marked as part of a compilation. But it had no effect on the iPod itself. The renegade tracks continue to be listed as separate albums on the iPod.


I don't know of a way to look at track info directly through the iPod itself (is there a way?), so I can't tell which of two things happened with my edits: (1) if the edits in iTunes actually did edit the track info on the iPod as well, but for some reason didn't affect the tracks being treated as separate albums, or (2) if the edits in iTunes didn't edit the track information on the iPod.


In any case, I took a next step, and deleted two of the renegade tracks from the iPod. I then went to the Library in iTunes, checked to make sure that the same two tracks were now marked as compilations, and then loaded them onto the iPod again. The result is that they're no longer listed as separate albums, but are collected within the intended album. So that's a solution, but it seems to be a rather roundabout and time-consuming way to do things with numerous tracks (here, 27 remaining tracks), especially since the older iTunes and the iPod Classic were already designed to do it in a much simpler way.


So my primary question now is: What's the most efficient way of fixing the problem?


Right now, without learning more, it appears to me that I can't use iTunes to edit tracks on the iPod, nor can I make edits directly via the iPod itself. Is that actually the case? Do I actually have to delete tracks one at a time from the iPod, and then load the correct tracks? If not, what's the way to do it?


Also, even if it's not necessary in the present case, for future reference, I'd like to know whether there's a way to delete multiple tracks from the iPod in one action, instead of having to delete each track separately. I see that I can apparently delete an entire album all at once, but what I have in mind is whether I can either delete multiple albums all at once, or delete multiple tracks from a single album all at once, while leaving other tracks in the same album on the iPod.


Thanks very much for your help.


Jul 8, 2021 5:57 PM in response to the fiend

That compilation box had me fooled. I didn't realize a dash indicated a mix of some tracks marked compilation nd some not so marked. I'll watch out for that in the future.


I think I'm still going to be limited in some respects, because syncing isn't an option for me. Due to the amount of music I want on my iPods, I have to split everything between at least 2 of them (one classical; the other everything else). If I'm not mistaken, if I sync, then I have to sync everything, which gets me beyond the capacity of a single iPod.


But what you've told me has been a big help and has me understanding a lot more than I did before.


Thanks very much for taking all the time to help me.




Jul 8, 2021 6:23 PM in response to the fiend

Oh, another question, if you don't mind.


With the old version of iTunes and the iPod Classic, when the iPod was connected to the computer, the Music category under the Device in iTunes was to allow iTunes to be used to directly edit the tags on the iPod. No syncing required. But that obviously isn't the case under the new regime, as I learned when I tried to make the edits that way.


That being the case, is the only function of the Devices | Music category merely to see what's been loaded on the iPod? If so, then why is it possible to edit that information in iTunes, when such edits have no effect on the iPod? Or does editing that information actually do something, even if it's not to change the info on the iPod?


Thanks.

Jul 10, 2021 12:02 PM in response to the fiend

Thanks very much. Your explanations have been a big help in getting me to understand these new-fangled ways.


I had misled myself on syncing. I was relying on either something I had seen long ago, or misremembered seeing long ago, that suggested to me that syncing was an all or nothing affair. But I've now followed your advice, and am a happy camper both with syncing and with your idea of using playlists for compilations created from different albums.


Thanks again.

Album doesn't load properly on iPod Touch 7th Gen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.