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iTunes

I bought a new iPhone 12 Pro max several months ago and lost a good many music albums and songs did not get downloaded to my new phone. Was this because I used a different email when these albums Oerter purchased. How can I get this music back? It was purchased.

iPhone 12 Pro Max, iOS 14

Posted on Jul 8, 2021 12:38 PM

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Question marked as Top-ranking reply

Posted on Jul 8, 2021 12:48 PM

What is important here is did you use the same Apple Account? Your email address is used as part of this. If you change your email address and stay with the same account there is no problem. If you set up a new account as part of using a different email address then everything is tied to your old account and cannot be transferred.


Make sure you are logged into the same account used to purchase the music and Redownload music

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Question marked as Top-ranking reply

Jul 8, 2021 12:48 PM in response to atirsnibbor

What is important here is did you use the same Apple Account? Your email address is used as part of this. If you change your email address and stay with the same account there is no problem. If you set up a new account as part of using a different email address then everything is tied to your old account and cannot be transferred.


Make sure you are logged into the same account used to purchase the music and Redownload music

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