Can't upload songs to library for iTunes matching

Woke up this morning to find tracks that’d been trying to match for a week we’re done. Downloaded two test albums and they matched in less than a minute. Thank you Mr Cook, Mr Cue and especially all of you. Power to the users!!!

OK, the matching is now working faster. More like "normal". Not sure why the first album I tried today took so long, but I just did two more and they were quick—one album of 8 tracks was matched and the other album of 14 tracks was uploaded. I guess the cobwebs and dust have now been shaken out.

I added 4 cds to my MacBook yesterday, in 5 hours 1 track out of 43 matched to my phone. Woke up this morning and the rest have matched now. So promising but I had similar experience a couple of weeks ago only for the issue to come back, so we may not be out of woods yet.

Yes seems to be back. I had a several duplicated playlists and a few orphan files that needed to be sorted between my iCloud Big Sur library and my High Sierra iTunes library. Everything is appearing on my iPhone as well.

I was glad to see that some of you have this issue resolved. For me it is just the same only now I can't even seem to update my library. Edit-Preferences-Update Library - lasts for about 10 seconds and then stops. Turned off matching and turned it back on. Nothing. So I'm right where I was at the end of July. I'm so done with this.

Hi, all. Uploaded 18 albums and 26 singles in the past couple of hours. Was very slow but speed has picked up in the past hour or so, so looks like the issue is resolved at this time. Just hope that it continues. Thank you to everyone for raising these issues in the forum but disappointed that Apple don't even acknowledge that there was an issue. Been without the service for nearly 4 weeks but will Apple offer a partial refund or extension of current service - probably not..... lol

Yes, overnight my matching completed - matched over 3000 songs and uploaded a few hundred. In 12 hours it did what it had taken 12 days to do previously. Let’s see if it’s sustainable. Oh, and still no acknowledgement from Apple there’s been a problem of course…..

I can confirm that is back and operating normal for me as well. I matched 4 tracks today in less than 20 seconds each. Now all of us that contacted Apple will get those return phone calls from senior advisors…

2021 AUG 09 MON AM:

It seems that iTunes Match is finally working as it should, for me this morning. Apple really need to be transparent on this situation, or anything else that concerns their products & services.

Fingers crossed that this isn't some short term fix.

Mine wasn't working this morning and I was very discouraged seeing all your happy results. But then, like a miracle, it was on again. I deleted one CD that stayed stuck and then downloaded it again and now it's there. It wasn't our emails to the CEO and VP of Apple because those emails bounced back but finally someone in their tech department got busy. Well done Apple Community.

My backlog cleared this morning. And just added another MP3 album( 17 tracks) which were 'matched' in seconds and available very soon afterwards on my other devices. Thanks to everyone who is contributing to this thread.

Mine still doesn’t appear to be working properly. I cleared my backlog about 6 hours ago but I’ve just gone to upload an MP3 album with three tracks and stuck on ‘Uploading remaining songs and artwork’ - would be interesting to see if others who’s problems appear to be fixed encounter the problem again at certain times.

Hello, thank you for keeping us informed about this iTunes Match issue. This is now working properly for me and my CD are uploaded / matched correctly. Thank you for your actions with Apple Support.

Nevertheless, I have discovered a new issue that is likely linked to iTunes Match : most of my tracks that are in status "matched", that have been matched prior to his outage, are now not playable any more.

They play well during about 15 seconds, there the sound is suddenly inaudible as it is chopped and metallic. This is happening with most of my matched tracks with lossless music tracks only.

Do any of you see the same problem ? Thank you for letting me know.

Thank you for you help !

Hi,

I have had this problem. I have deleted the track then readded/ rematched. This usually works but on a few occasions the matched file is not available as lossless.

I have also identified faulty tracks when trying to download lossless versions. I get an error message and will not download. Deleted track and readded.

This was happening before the recent problems. I have not had a chance to see if this is working.

Jim

Hi Nico887

I can join the ranks of iTunes Match users that have finally got back to 'normal service' but it took a couple of re-boots and clearing of DNS as suggested above by TuringTest2.

But I still cannot get rid of the '15 seconds before white noise' problem when streaming my library from my iPhone or iPad.

This is clearly a completely different issue to the non matching problem we have all be so frustrated about on this thread.

My solution was to turn off lossless streaming on my mobile devices - Settings - Music - Audio Quality - and then turn off Lossless Audio.

After that all tracks play as normal.

I have not yet determined whether this only happens on 'matched' tracks or 'uploaded' tracks, but after having all the problems of the past 2 weeks, right now I am happy just to be able to stream my library!