Can't upload songs to library for iTunes matching

UPDATE: all my outstanding tunes have finished uploading/matching. Earlier today I had about ten tracks to finish and now this evening they have all completed. Some were hanging out there for days. I deleted an album and dropped it back into iTunes and it has uploaded within minutes.

Just to confirm what others are saying. It seems these problems are behind us. I just checked on 170 tracks that were still stuck as "Waiting" a few hours ago and see they are now all showing as "Matched".

Hi, unfortunately it seems that the issue is still with us, matched a couple of tracks, now stuck at just under half a red circle stating "uploading remaining songs and artwork" - same issue as the past 3 weeks and 5 days - APPLE NEED TO FIX THIS - i have 90K (out of a possible 100K + Apple purchased music) songs and cannot add any more at this time (unless they are not in the iTunes store to buy or stream - then they upload ok, albeit slowly)..... Been using itunes match since it was launched 10 years or so ago. Always had some bugs but never anything like i am experiencing on both my Hong Kong and UK iTunes accounts AND Apple aren't even responding to my requests on a follow up to my case id's. Dreadful customer service to be honest - was great for the first 2 weeks and a day but now....... nothing! NO RESPONSE at all - getting very tired of this and considering alternatives to what was a great product at a reasonable price.....

Yes, I'm wondering whether I spoke too soon. I added a new CD with 16 tracks just less than a hour ago. It seemed to get stuck right at the end of the matching process as before. Then I quit the Music app (I'm using a Mac) and reopened it. Almost immediately 11 of the 16 tracks showed as matched. Now, about 5 minutes later, they are all matched. Not sure, but perhaps I should have just waited. It's 2am here so I will check some more tomorrow.:)

Hi, worked for 10 minutes - uploaded 3 albums all individually. Slow, but worked. After the 10 minute "window" (the first in almost 4 weeks) it seems as though the problem has come back. Tried 4 different additional albums now, gets stuck at "uploading remaining songs and artwork" on each one again. Will not complete and no tracks "catch", they are not playable on any other device. Maybe Apple are working on this, or maybe not! I suppose that we just have to keep on wasting hours of our lives "testing" to see if if the issue is resolved. If i have any further "happy" news, i will share it.......

Yes seems to be back. I had a several duplicated playlists and a few orphan files that needed to be sorted between my iCloud Big Sur library and my High Sierra iTunes library. Everything is appearing on my iPhone as well.

2021 AUG 09 MON AM:

It seems that iTunes Match is finally working as it should, for me this morning. Apple really need to be transparent on this situation, or anything else that concerns their products & services.

Fingers crossed that this isn't some short term fix.

Hi Nico887

I can join the ranks of iTunes Match users that have finally got back to 'normal service' but it took a couple of re-boots and clearing of DNS as suggested above by TuringTest2.

But I still cannot get rid of the '15 seconds before white noise' problem when streaming my library from my iPhone or iPad.

This is clearly a completely different issue to the non matching problem we have all be so frustrated about on this thread.

My solution was to turn off lossless streaming on my mobile devices - Settings - Music - Audio Quality - and then turn off Lossless Audio.

After that all tracks play as normal.

I have not yet determined whether this only happens on 'matched' tracks or 'uploaded' tracks, but after having all the problems of the past 2 weeks, right now I am happy just to be able to stream my library!

Hi Jim and Norman,

Thank you very much for your replies.

I have just checked and I can confirm that I cannot download the tracks as well. I systematically get a -1007 error. Again, this is just happening for "matched" tracks to Apple Music Lossless tracks, not the uploaded ones.

Thank you for the workaround, but I will need to resubmit about 100 Albums to have these tracks rematched :-(

Have you already reported this problem to Apple Support ? How about creating a dedicated topic ?

Thanks !

Segunda parte , ustedes pueden comprobarlo en este momento

Exactly the same happened to me; two days running, messages to say support were trying to contact me and we’re getting no answer. I wasn’t on the phone at all. Curious!

If they want to kill iTunes Match, that's fine, but they should tell us, because right now we've been paying a subscription for 2 weeks for nothing.

I’m not sure if I can concur with that just yet. i’ve a few songs that uploaded slower than songs that had been matched. It all seems random to me.

Yeah I just left it upload all night. Got 3 songs uploaded. It’s still struggling with about 40 other songs.

I have albums sitting as waiting still after a week.