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I was having the same issue using the Apple TV app on my LG TV. Some episodes would play, others would say Video Not Available and to check my internet connection. This happened for different shows. It wasn’t until I started seeing problems updating my software on Apple devices that I dug deeper and found a solution that has worked for me!
I went into my routers (I have eero) settings and changed the DNS servers to Custom, overriding the default settings. Delete/replace current DNS IP(v4) addresses to 1.1.1.1 (primary) and 1.0.0.1 (secondary). These are Cloudflare servers. The problem immediately resolved after my router restarted.
You can do this to your router that way every device connected to wifi will default to these settings, or, you can go into your wifi settings in each device like your Roku (usually under ”advanced” settings) and change the DNS manually for each device. Hope this helps! Definitely helped me!
I contacted Apple support for the same issue. They told me it was my Internet service even though my Internet service is showing a strong signal. Then they told me it was Roku’s fault. Never did solve the problem.
Apple TV smart TV app - seems like anything that's 4K/HDR won't play and will occasionally pop in distorted images from a previous input or another show that was just played - like fragments from the buffer are being displayed. Everything is up to date, but Season 2 of Ted Lasso won't play.
I’m not able to download any of the Ted Lasso episodes, even those I’ve already watched. Can’t download Morning Wars or the Good Fight either but able to download White Lotus. This is soooo frustrating. All I get is the spinning wheel. I’m done with Apple TV plus. Going to unsubscribe!! No customer service that I can find.
Apple TV should not risk Apple’s precious reputation for being, in my view, the best customer-focused company in (at minimum) the tech segment. Now someone who already watched much of Ted Lasso, arguably the best show across streaming and network platforms, says they are going to unsubscribe. They’re NOT willing, even, to drag a laptop, tablet or phone out to watch on the app.
Apple should be all over this.
I can watch last season’s episodes of Ted Lasso and can download season 2 episode 1 to my iPhone 12, but cannot mirror it or play it through Roku from my phone.
I tried a movie and it wouldn’t play either so it’s not just Ted Lasso. Thanks for the workaround suggestion
Not able to play Ted Lasso season 2 on Roku or AirPlay
Exact same problem. Roku and iPhones are up to date. I can play other shows and movies just fine, but Ted Lasso S2E1 will not play.
I have the same problem. Can only see the trailers for Season 2 on Apple TV. Can't access Season 2 episodes.
Yes!!!
I Am having these same issues with Ted Lasso season two on my roku
Have tried with my iPhone but that doesn’t work either.
Tried and it doesn’t work
Same. so frustrating.
Thank you!! Maddening issue but this fix worked for us!
Not able to play Ted Lasso season 2 on Roku or AirPlay
