Apple Event: May 7th at 7 am PT

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Wi-Fi problem after iOS 14.7.1 update

My iphone's Wi-Fi is not working after the iOS 14.7.1 update. It is connected but internet is not working. Wi-Fi is working on other devices.

what is the problem? how can I fix it>

iPhone 11, iOS 14

Posted on Jul 29, 2021 11:35 PM

Reply
Question marked as Best reply

Posted on Jul 30, 2021 2:33 AM

Check your WiFi Router / Modem for --> Recommended settings for Wi-Fi routers and access points ...


Connecting to Wifi is the first part and then getting connected to the Internet is the second

  1. If you connect to Wifi, doesn't necessarily mean you are connected to the internet. If you are not connected to wifi could be a problem with iPhone settings or Router/Modem Settings
  2. If you are not connected to the internet is the sole issue of Router / Modem Settings. Contact your ISP immediately


For your Internet connection.

  • Over Cellular: contact your Carrier (Cellular Service Provider). The agency who issued the SIM to you
  • Over WiFI: Contact your ISP (Internet Service Provider), the agency who provided the Internet Service on your Modem/Router to you


However --> Connect iPhone to the Internet - Apple Support


98 replies

Wi-Fi problem after iOS 14.7.1 update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.