Apple TV App Not Working on Roku

I use a Roku stick and everything works except for the Apple TV app. Ted Lasso season 1 episode 3 will load, but that is the only one that will. Season 2 won't load, Schmigadoon won't load, and instead I keep getting a message that says


"Video Not Available

There's a problem loading this video.

If this continues, check your internet connection."


It does that for everything except Ted Lasso s1e3 and the "LOL-worthy moments" videos. And I know it isn't the internet connection. HBO Max, Disney Plus, and Netflix are all streaming on that same Roku stick with no problems whatsoever, so this is specifically an issue with the Apple TV app. I reset the internet anyway just to cover my bases and am still having the same issue.

7130X,

Posted on Aug 2, 2021 12:14 PM

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Question marked as Top-ranking reply

Posted on Sep 19, 2021 8:42 AM

I saw this in another forum and it worked. Finally after months my Apple TV app works on Roku.



FINALLY A SOLUTION!!! Just saw this posted on Reddit. It absolutely worked for me. Simply change your AUDIO settings as follows:

Settings -> Audio -> HDMI -> change “auto detect” to Dolby Digital.

No restart required. Thank you "MeatyOchre!"

https://www.reddit.com/r/Roku/comments/ms1h19/apple_tv_channel_not_working_video_not_available/h9r6p...

28 replies

Aug 3, 2021 9:55 AM in response to CSzKid

Hello CSzKid,


Thanks for using Apple Support Communities. It's our understanding that some Apple TV+ content won't load on your Roku streaming stick. You've come to the right place! The additional steps in the following resource may help: If you can't watch or stream movies and TV shows in the Apple TV app


If the issue persists, test the issue on a different device if possible. Please include specific error messages and any other troubleshooting steps that you may have tried.


Have a great day!

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Apple TV App Not Working on Roku

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