Airpods pro battery level disappears

Battery level widget only shows the battery of my AirPods Pro when the case is open. Once I close the case, the battery percentage AirPods and case disappear from battery widget.


same problem for me


source : https://discussions.apple.com/thread/251839511



iPhone 7, iOS 14

Posted on Aug 8, 2021 7:11 PM

Reply
5 replies

Aug 9, 2021 1:25 PM in response to mohannadalnono

Hi mohannadalnono,


Thank you for using the Apple Support Communities.


We understand that the Battery level widget is disappearing when you close the AirPods Pro battery case. Please note that this is expected behavior. The Battery level widget will show the AirPods for a brief moment if you open, and then close the case near your unlocked iPhone. If you take the left and/or right AirPods out of the case, then you will see the Battery level widget for the AirPods. Also, the "charge for your case appears only when at least one AirPod is in the case."


For additional information check out the Apple Support article Charge your AirPods and learn about battery life


We hope this helps.


Take care.

Aug 9, 2021 1:37 PM in response to 1ssmith

Hi, thanks for your response,


I understand that the pop-out notification appears and disappears after connection completes.

actually I am taking about home screen batteries widget.

while using other Bluetooth earbuds battery percentage is always shown on notifications area beside battery icon and on home screen batteries widget; and does not disappear.


Regards.

Aug 9, 2021 1:25 PM in response to mohannadalnono

Hi mohannadalnono,


Thank you for using the Apple Support Communities.


We understand that the Battery level widget is disappearing when you close the AirPods Pro battery case. Please note that this is expected behavior. The Battery level widget will show the AirPods for a brief moment if you open, and then close the case near your unlocked iPhone. If you take the left and/or right AirPods out of the case, then you will see the Battery level widget for the AirPods. Also, the "charge for your case appears only when at least one AirPod is in the case."


For additional information check out the Apple Support article Charge your AirPods and learn about battery life


We hope this helps.


Take care.

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Airpods pro battery level disappears

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