MTA*NYCT PAYGO RECOVER charge on credit card

My credit card is constantly getting charged several times for a single ride on the New York City subway's OMNY payment system linked to ApplePay.


OMNY's super convenient to use and I'm a big fan. But regularly I'm charged two or more times for a single trip.

The charge is often called this: MTA*NYCT PAYGO RECOVER on my credit card statement. Sometimes the charge is automatically reversed but other times it appears to not be reversed. It's a little hard to go through my bills to reconcile a bunch of $2.75 charges.


This is a problem. And it's not my problem of holding the phone too close to the machine or something physical like that. In fact, OMNY's not supposed to charge the same card more than once. (When I've tried to pay for a friend, for instance, ApplePay says this card has already been charged and denies me the ability to pay a second time.)


My attachment shows charges relating to two rides but I've been charged for five rides by my credit card company via ApplePay. These charges show up correctly on OMNY's online system. Perhaps they will be reversed and corrected.




[Re-Titled by Moderator]

Posted on Aug 16, 2021 6:27 AM

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Posted on Aug 26, 2021 5:03 AM

I figured out that it was my Apple Watch that activated it (well I think so because the transit option was on). I called Omny and they are going to refund my

money and I turned off the transit option on my phone and watch so I think I should be good.

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51 replies

Sep 18, 2021 12:13 PM in response to SheveNIKIta

На сегодняшний день, когда заметил кражу средств с карты, пока только заблокировал банковскую карту. Привязал другую карту к Apple Pay и оставил на карте ноль рублей, чтобы получать уведомления о неуспешной попытке списания, чтобы не списывали самовольно. Ещё раз убедился, что "Express Transit Card" выключен, сделал скрины на всякий случай. Направил в OMNY жалобу, с просьбой вернуть украденные средства. Ответа от них пока не поступало, скорее всего придется дополнительно обращаться по контактам из письма (скрин приложил). За последние 6-7 часов пока никаких списаний с новой карты не было, продолжаю отслеживать.


Да, и в истории списаний я нашел ещё два платежа по $2.75, что осуществлялись в ночь с пятницы на субботу. В итоге, у меня оказалось 4 платежа.

А у вас как обстоят дела?


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MTA*NYCT PAYGO RECOVER charge on credit card

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