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My MacBook won’t recover or download the software

So I tried to erase my MacBook to factory setting and apparently I did It wrong as It won’t restore and the only option to work with is the start menu after hitting command R

Posted on Aug 25, 2021 4:39 PM

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Posted on Aug 25, 2021 5:35 PM

Since we don't know exactly what you did to try to "factory reset" your MacBook, please take a look at the following two support articles to see where you may have deviated:


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My MacBook won’t recover or download the software

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