Final Cut Pro can't import Canon Raw Light files

Hi everyone,

I have Final Cut Pro X 10.4.10 and installed the Canon Raw Light plugin version 2.3

Restarted the computer

Final Cut won't let me import the files, it has a greyed out circle with line through it, if i try to drag the .crm files onto the timeline.


They were shot on my Canon R5 as 8k c-log3 Canon Raw Light files.


I checked and I can open them in Premier but I prefer to use FCPX. Any ideas anyone?

Thank you!

Posted on Aug 27, 2021 9:35 AM

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Posted on Aug 27, 2021 6:15 PM

As Tom said, when doing an OS upgrade (not a point release update) it's best to do a clean wipe and only migrate Users from a backup, then download and reinstall apps from the developer. It can be painful, but doing the upgrade in place might be the cause of the strange issues you're seeing.


You could try deleting the plugin, moving FCP to the trash (don't empty it), then logging into the AppStore and re-downloading FCP. See if it launches properly, and if so, try installing the Canon plugin again.


If that still doesn't work, post an EtreCheck report  https://etrecheck.com  giving the application full disk access from System Preferences. When it finishes the scan, click Share Report, and when it's done click Copy Report. Then paste into the Additional text box here in your reply.

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Question marked as Top-ranking reply

Aug 27, 2021 6:15 PM in response to steve bishop3

As Tom said, when doing an OS upgrade (not a point release update) it's best to do a clean wipe and only migrate Users from a backup, then download and reinstall apps from the developer. It can be painful, but doing the upgrade in place might be the cause of the strange issues you're seeing.


You could try deleting the plugin, moving FCP to the trash (don't empty it), then logging into the AppStore and re-downloading FCP. See if it launches properly, and if so, try installing the Canon plugin again.


If that still doesn't work, post an EtreCheck report  https://etrecheck.com  giving the application full disk access from System Preferences. When it finishes the scan, click Share Report, and when it's done click Copy Report. Then paste into the Additional text box here in your reply.

Aug 27, 2021 7:02 PM in response to steve bishop3

Well that's a step in the right direction.


Looks like a fair amount of cruft is on your system. My guess is you've always upgraded in place instead of starting fresh.


You have Silverlight installed. Super old and at end of life.

You have Chrome and it's terrible keystone daemons installed. This can cause issues with ProApps. Completely uninstall Chrome and the keystone daemons by following the instructions at https://chromeisbad.com

An invisible dot file running in /tmp? That looks super suspicious to me:

.p7VBM3lU 1005 KB / 2 MB (? - /tmp)

You have malware protection disabled. I'd turn that on but I don't know if that will cure an existing malware problem if there is one.


You also have several drives connected. I'd remove them to reduce the complexity while testing and uninstalling.


If it were me, I'd back up to Time Machine (you don't appear to have backups enabled) or Carbon Copy Cloner or something like that, and do a clean install of Big Sur, migrate only the Users (no Applications) from the backup, then re-download your apps from the developers.

Aug 28, 2021 4:06 AM in response to terryb

Hi,


Ok so a clean install I'm sure will clear some of these issues. I do manually backup to several HDDs just so you know.


I've gotten rid of silverlink and I'll get rid of chrome daeomons as you suggest.


One thing though I'm curious about is this invisible dot file. I've opened Little Snitch and it looks like this. There's 2 different ones, here is a screen grab of one of them. I have restarted and its not come back - well it's not near the top of the list anymore. Does it look suspicious still?


Thank you!


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Final Cut Pro can't import Canon Raw Light files

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