Cannon Scanner no longer works with new iMac M1. When I click on the Scanner in the Printers and Scanners system preferences pane it no longer works.
Is anybody experiencing similar problems?
iMac 24″, macOS 11.5
It would help if you could elaborate about the failure to scan and your Canon's model number. Does you Mac fail to connect to the scanner when you click on the Open Scanner button? Is it on your wireless network or are you using a USB cable?
If the scanner "no longer works" with the Mac then it was working earlier. Did you have any update to the system before you noticed the failure?
Is the Canon also a printer? Can you print successfully to it?
A family member with an M1 MacBook Pro (and Big Sur) noticed that her Mac ceased to connect to our wireless Canon TS8360 printer/scanner. I solved her problem by turning IPV6 to Automatic, rather than On. This setting may have turned to On by a system update. I couldn't diagnose why it was put to the On setting, but it was at Automatic at an earlier time.
You will find this at: System Preferences > Network > Advanced > TCP/IP > Configure IPV6: Automatically
It would help if you could elaborate about the failure to scan and your Canon's model number. Does you Mac fail to connect to the scanner when you click on the Open Scanner button? Is it on your wireless network or are you using a USB cable?
If the scanner "no longer works" with the Mac then it was working earlier. Did you have any update to the system before you noticed the failure?
Is the Canon also a printer? Can you print successfully to it?
A family member with an M1 MacBook Pro (and Big Sur) noticed that her Mac ceased to connect to our wireless Canon TS8360 printer/scanner. I solved her problem by turning IPV6 to Automatic, rather than On. This setting may have turned to On by a system update. I couldn't diagnose why it was put to the On setting, but it was at Automatic at an earlier time.
You will find this at: System Preferences > Network > Advanced > TCP/IP > Configure IPV6: Automatically
Thanks guys for all your help. Apple were of no help. VueScan seems to be a very good solution.
If all else fails try the demo version of VueScan. It if works you can purchase it and won't have to worry about drivers from then on as all updates are free.
Hello,
Scanner model? Any error messages? Could the following article possibly be of interest in this case?
'You do not have permission to open the application' when using a scanner on Mac - Apple Support
Also, Canon has some details in https://support.usa.canon.com/kb/index?page=content&id=ART180175 .
Have you tried using the included app Image Capture that is in your Applications folder? I use no other software for scanning even when the scanner's software is macOS compatible.
Cannon Scanner no longer works with new iMac M1
