MacBook Air not extending image on 2 external displays

Hi everyone,


I have a MacBook Air which I connected to 2 external displays (LG & HP) via a an adapter ('Comsol' brand). However, both external displays mirror each other as the MacBook is considering both as a single device. How can I extend the image on both external monitors? Thanks

MacBook Air 13″, macOS 10.14

Posted on Sep 3, 2021 6:07 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 5, 2021 7:42 AM

As far as I can tell you're going to need 2 USB-C to HDMI adapters...

Amazon.com: USB C to HDMI Adapter 4K for Mac OS, Type-C to HDMI Adapter [Thunderbolt 3], Compatible with MacBook Pro 2019/2018/2017, MacBook Air, Galaxy, Dell XPS, Pixelbook, Microsoft and More (1 Pack) : Electronics


More on the adapter you have...

Windows OS supports both SST and MST mode

Amazon.com: USB C to Dual HDMI Adapter 4K @60hz,Type C to HDMI Converter for MacBook/MacBook Pro 2020/2019/2018,MacBook Air,Chromebook Pixel,LenovoYoga 920/Thinkpad T480,Dell XPS 13/15,Surface Book 2, etc : Electronics


Why can't I use two displays on a Mac computer?

The reason has to do with the technologies for display used in macOS computers vs Windows computers. Mac utilizes Single Stream Transport (SST), while Windows allows for Multi-Stream Transport (MST) on most devices:


  • What are SST and MST? In order to achieve 4K resolution at 60Hz, most early 4K displays on the market used Multi-Stream Transport (MST), a technology that stitches two halves of a display together into one large surface -- also called a "tile" -- in software. MST, supported on Thunderbolt 2 Macs, can carry a signal for two or more monitors on a single cable, allowing for daisy-chaining or hub configurations of multiple 4K monitors. 

  • More recent 4K displays have started using Single-Stream Transport (SST), eliminating the need for stitching two halves of a display together in software. Instead, SST monitors feature scalers that support 4K resolution at 60 Hz over a single tile. Ideally, if you are purchasing a 4K display, you should look for one that supports SST, since MST can cause issues with in-game menus, BIOS screens, and scaling.

On Mac OS with Intel's processor lineup, it supports DisplayPort 1.3. Macs with DisplayPort 1.3, will be able to drive a 5K display over SST, eliminating the need for Apple to worry about syncing two channels over MST.

Does my device support Multiple Monitors? – HYPERSupport (zendesk.com)


6 replies
Question marked as Top-ranking reply

Sep 5, 2021 7:42 AM in response to Nuron

As far as I can tell you're going to need 2 USB-C to HDMI adapters...

Amazon.com: USB C to HDMI Adapter 4K for Mac OS, Type-C to HDMI Adapter [Thunderbolt 3], Compatible with MacBook Pro 2019/2018/2017, MacBook Air, Galaxy, Dell XPS, Pixelbook, Microsoft and More (1 Pack) : Electronics


More on the adapter you have...

Windows OS supports both SST and MST mode

Amazon.com: USB C to Dual HDMI Adapter 4K @60hz,Type C to HDMI Converter for MacBook/MacBook Pro 2020/2019/2018,MacBook Air,Chromebook Pixel,LenovoYoga 920/Thinkpad T480,Dell XPS 13/15,Surface Book 2, etc : Electronics


Why can't I use two displays on a Mac computer?

The reason has to do with the technologies for display used in macOS computers vs Windows computers. Mac utilizes Single Stream Transport (SST), while Windows allows for Multi-Stream Transport (MST) on most devices:


  • What are SST and MST? In order to achieve 4K resolution at 60Hz, most early 4K displays on the market used Multi-Stream Transport (MST), a technology that stitches two halves of a display together into one large surface -- also called a "tile" -- in software. MST, supported on Thunderbolt 2 Macs, can carry a signal for two or more monitors on a single cable, allowing for daisy-chaining or hub configurations of multiple 4K monitors. 

  • More recent 4K displays have started using Single-Stream Transport (SST), eliminating the need for stitching two halves of a display together in software. Instead, SST monitors feature scalers that support 4K resolution at 60 Hz over a single tile. Ideally, if you are purchasing a 4K display, you should look for one that supports SST, since MST can cause issues with in-game menus, BIOS screens, and scaling.

On Mac OS with Intel's processor lineup, it supports DisplayPort 1.3. Macs with DisplayPort 1.3, will be able to drive a 5K display over SST, eliminating the need for Apple to worry about syncing two channels over MST.

Does my device support Multiple Monitors? – HYPERSupport (zendesk.com)


Sep 3, 2021 8:02 PM in response to Nuron

Hmmm,


  • It supports mirror or extend mode for Mac and extend mode, showing the same image on both extended monitors.

Comsol USB-C to Dual HDMI 4K Adapter | Officeworks


First review there...


Tim M

Melbourne, Australia

  • Review 1
  • Votes 71

☆☆☆☆☆

☆☆☆☆☆


2 out of 5 stars.

· a year ago 

Warning: does not support 2 separate displays

This works, BUT - not how I expected it to. I was intending to connect two separate displays, but instead it only allows one separate display, duplicated on to two monitors. It's essentially a double adapter, not a double display device. This isn't clear in the product description.

Sep 4, 2021 6:44 PM in response to BDAqua

Hi there - thank you for your prompt response! The adapter splits the image on a Windows laptop, the problem is with the MBA. Is there a Mac compatible dual adaptor so that i can project different images on 2 different external displays from my MBA? Anything you would recommend that works? Thanks heaps!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

MacBook Air not extending image on 2 external displays

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.