You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Problem with true depth camera. Face ID disabled

iPhone XS Max. Problem with true depth camera. Face ID is disabled. Service center says ₹70,000.00 for the replacement. That’s costly. What other solution?

Posted on Sep 4, 2021 10:14 PM

Reply
1 reply

Sep 4, 2021 11:56 PM in response to shakti113

Face ID true depth camera

Check out the article If an alert says Face ID has been disabled on your iPhone or iPad Pro

See if anything in the support documents helps bring resolution. If the documents do not help and it is recommended you send your device in for repair, you may wish to wait until there is another iOS update for your device to see if that resolves the issue before sending your device to Apple. You can use your device by entering a passcode instead

Problem with true depth camera. Face ID disabled

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.