My voicemail is all the sudden not working. When someone calls me the voicemail isn’t working

My voicemail is not working. When someone calls they can’t leave a message

iPhone 7 Plus, iOS 14

Posted on Sep 10, 2021 8:32 AM

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Question marked as Top-ranking reply

Posted on Sep 10, 2021 8:34 AM

Voicemail is a carrier service. You need to contact the carrier to resolve any voicemail issues.


What does a caller hear when they can’t leave a message? If it is that the mailbox is full you will have to delete voicemails, and also remove them from the Deleted list in Phone/Voicemail.

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28 replies

Sep 30, 2021 6:43 AM in response to Deemarie3

I still haven't gotten voicemail to work. I tend to agree this is an ATT issue but their tech support said they did all they could. I called Apple support and they ran my phone through a bunch of tests and luckily, nothing hardware related is the problem. I tried restoring my iphone back to 14.7 but as soon as the phone rebooted after putting 14.7 back on, the 14.8 updated installed automatically. I am going to put iOS 15 on there but I don't think this will help. Might try taking phone into an ATT store to see if there is something wrong with my account since my son's phone's, which is on this same account, voicemail isn't working either.

Dec 8, 2021 10:12 AM in response to NewSE2User

Did the tech do something on their end to do the fix? I have turned off my phone more than once and for that length of time and no fix. I stopped getting any voicemails after one of these last IOS updates so yes, the IOS update has glitched something with the carrier and not the other way around. Instead of defending the update, maybe find out what happened and offer what users need to do with their phone or carrier to resolve it? I use Verizon and it seems this was across the board with carriers and not just one.

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My voicemail is all the sudden not working. When someone calls me the voicemail isn’t working

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