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MP3 downloads not opening/paying in iTunes

Usually they just open and play once downloaded, however iTunes recognizes there is something trying to be added, it flashes, but the downloads are not added to my library and do not start playing. They are in my downloads in Safari, in my Downloads folder in Finder and in my Music Library folder. I have tried to click and drag into iTunes, that is also not working. I have been doing this for years and have not changed anything on my MacBook to affect this! Really hoping someone has some insight.


Thank you!

MacBook, OS X 10.11

Posted on Sep 17, 2021 6:31 AM

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Question marked as Top-ranking reply

Posted on Nov 7, 2021 7:07 PM

Hi, i don't know if you found a way, but while reading the comments, i managed the fix the issue. I had the same problem, could had new mp3 files to my library. I just had to change them into mp4 and it worked ...... So i opened the file, right-clicked to rename my file, and changed the extension to mp4. Easy peasy, but yet so annoying.


Hope that helps !

Similar questions

56 replies

Nov 13, 2021 4:03 PM in response to kr0120

Hey guys! I tried @matinik13’s way of opening an mp3 file in QuickTime then exporting audio as m4a. That didn’t work for me as I couldn’t figure out how to export just the audio.. but it did give me the idea to covert the mp3 files into m4a files. After converting to m4a, I was able to drag and drop the music file into my iTunes as we all normally do. Hope this helps!!! Xoxo

Jan 6, 2022 11:53 PM in response to bakastine

Thanks Bakastine! This completely worked for me. Every time I turn around I suddenly can't import or load a song to my iTunes library but this did the trick. Yes it's additional extra steps but for me it has been worth it. I'm providing extra details on exact steps for those like me that needed a little more detail on how to do what you were explaining (trial and error on my part to get it right!):


1.      Open VLC


2.     Click Media then Convert/Save


3.      On the File Tab, click ADD, then find the MP3 file in the folder it is currently located to select & open. The click

Convert/Save.

4.      In the next box, ensure the Setting radio button is marked for Convert and the Profile indicates Audio – MP3. Click Browse at the bottom and then select the folder you want to re-save the file. You can rename it whatever you want just ensure the extension is .mp3.

5.      From here you can drag/drop into your iTunes folder or add to the library from iTunes.


Feb 5, 2022 4:30 PM in response to Nick_Spain

Experiencing exactly the same issues, I couldn't agree more. I am fairly technologically savvy - they have simply broken this functionality by essentially removing mp3 compatibility (which is crazy). I think it's reflective of Apple giving up on enabling customers to self manage their own music libraries and going all-in on streaming, abandoning a loyal part of their client base in doing so. Pretty sad and I'm sure many others, like me, will need to look elsewhere for future hardware purchases if not corrected.

Mar 8, 2022 2:48 PM in response to kr0120

Tried every single proposed solutions - didn't work.

Then all of a sudden I imported a 320 kbps mp3 instead of a lower 128 kbps quality --> it worked!


So it seems some itunes update broke the ability to import legacy files.


Other solution : open it in Quicktime Player, then choose File>Export As> Audio Only and save as .m4a --> this will then allow you to import the song/file in iTunes.


Mar 9, 2022 12:25 PM in response to kr0120

I had similar problems downloading mp3 files using Safari. I checked everything I could, talked with Apple Tech Support, no luck. Then I went back to the site I was downloading music files from using Firefox instead. Saved it in the downloads folder just like with Safari. It was saved as a MP3 file instead of web achive. It opened in Itunes and worked fine. Maybe there are setting in Safari that need to be changed, but I could not find any. These were files from websites that had podcasts or guitar lessons in MP3 files.

Mar 31, 2022 10:06 AM in response to kr0120

This was suggested many different ways, but it took me several attempts to figure it out. So, I wanted to share what I did in case it's helpful to anyone else.


Download the .mp3 like you always have.

From 'Downloads', right click on the file and select 'Open with'> QuickTime Player.

Once it's open in QuickTime, Select File> Export As> Audio Only> save it back in Downloads.

Now the new file you saved should be a .m4a.

Right click on it and select 'Open with'> Music.

It should start playing in Itunes automatically which adds it to your library.



I kept trying to save the m4a file directly to the Music folder and that didn't work.

You also can't just change the .mp3 to .m4a. When I tried that, it opened with itunes, but nothing played.


Good luck :)


May 16, 2022 1:43 AM in response to kr0120

Unreal. Suddenly unable to perform the workflow I've been using to manage my music since about 2004.


Workaround for changing the files to mp4s seems to be the way to go - but instead of exporting from Quicktime, just enable file extensions and change .mp3 to .mp4. Then you can drag the file into iTunes, and should be good to go.


Guessing this must be to combat ymp3 or similar downloaders / push people to relinquishing control of their music and using Spotify etc... I can't stand this garbage stop making things worse ffs



MP3 downloads not opening/paying in iTunes

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