Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Card expiration with an active (but cancelled) subscription

My credit card expired but I still have an ongoing 3-month subscription, therefore I cannot remove the card in order to update the information. When I try to add the card without removing the old one, it won't let me because the card number is the same, it's just the date of expiration and CVV changing. What do I do?

Posted on Sep 18, 2021 2:46 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 5, 2021 2:42 PM

You need to add a different payment method as the default payment method and then you should be able to update your card information.

Similar questions

1 reply

Card expiration with an active (but cancelled) subscription

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.