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Level 1

4 points

iphone disabled

Cannot connect iphone to itunes as laptop wont download itunes. can you assist with this please?

iPhone 8 Plus, iOS 13

Posted on Sep 19, 2021 5:23 AM

Top-ranking reply

Level 10

732,473 points

Posted on Sep 19, 2021 6:12 AM

If you're on a Mac running Catalina or newer, restore it in the Finder.

If you're on a Windows PC, or a Mac with an earlier OS, describe what happens when you try downloading or using iTunes.

If you're on a computer running a different OS, go to a Mac or Windows PC.

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