I downloaded 14.8 but the install says it can't verify because phone is not connected to Internet, although the phone says it is. This in response to error message I can't receive or make calls until updated.

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Level 1

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I downloaded 14.8 but the install says it can't verify because phone is not connected to Internet, although the phone says it is. This in response to error message I can't receive or make calls until updated.

I downloaded 14.8 but the install says it can't verify because phone is not connected to Internet, although the phone says it is. This in response to error message I can't receive or make calls until updated. IPhone7

Posted on Sep 20, 2021 6:17 AM

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Answer 1

Limnos

Level 10

428,129 points

Sep 20, 2021 10:37 AM in response to Dte5

Click on a link below for full instructions about how to update with wi-fi or 5G, or using a computer if you have storage or connectivity issues.

"Update your iPhone, iPad, or iPod touch" click here --> https://support.apple.com/HT204204

Or this video:

"How to update your iPhone or iPad" click here --> https://youtu.be/csJAEyvvruY

Are you connected via WiFi? A good connection?

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I downloaded 14.8 but the install says it can't verify because phone is not connected to Internet, although the phone says it is. This in response to error message I can't receive or make calls until updated.

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