You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

I downloaded 14.8 but the install says it can't verify because phone is not connected to Internet, although the phone says it is. This in response to error message I can't receive or make calls until updated.

I downloaded 14.8 but the install says it can't verify because phone is not connected to Internet, although the phone says it is. This in response to error message I can't receive or make calls until updated. IPhone7


Posted on Sep 20, 2021 6:17 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 20, 2021 10:37 AM

Click on a link below for full instructions about how to update with wi-fi or 5G, or using a computer if you have storage or connectivity issues.


"Update your iPhone, iPad, or iPod touch" click here --> https://support.apple.com/HT204204


Or this video:

"How to update your iPhone or iPad" click here --> https://youtu.be/csJAEyvvruY


Are you connected via WiFi? A good connection?

1 reply
Question marked as Top-ranking reply

Sep 20, 2021 10:37 AM in response to Dte5

Click on a link below for full instructions about how to update with wi-fi or 5G, or using a computer if you have storage or connectivity issues.


"Update your iPhone, iPad, or iPod touch" click here --> https://support.apple.com/HT204204


Or this video:

"How to update your iPhone or iPad" click here --> https://youtu.be/csJAEyvvruY


Are you connected via WiFi? A good connection?

I downloaded 14.8 but the install says it can't verify because phone is not connected to Internet, although the phone says it is. This in response to error message I can't receive or make calls until updated.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.