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Stuck after I tried to reset my MacBook Pro m1

Hi guys. I recently tried to reset my MacBook Pro m1 for just starting afresh. While I was restarting it got stuck on the recovery mode. Their are 4 options: restore from Time Machine,reinstall macOS,safari, and disk utility

I Have tried to shut down or restart but it comes back to these 4 options. When I go in restore from Time Machine it keeps searching but never shows backup, when i click reinstall macOS i press continue and agree to conditions. Then I select my disc which has 256 gb and press continue. But then it says no users a valuable for authorization it says ensure that a user is allowed to administer this computer. Is there a way to get out of this mode?




[Re-Titled by Moderator]

Posted on Sep 21, 2021 11:03 AM

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Question marked as Top-ranking reply

Posted on Sep 21, 2021 11:11 AM

amartya32 wrote:

Hi guys. I recently tried to reset my MacBook Pro m1 for just starting afresh. While I was restarting it got stuck on the recovery mode. Their are 4 options: restore from Time Machine,reinstall macOS,safari, and disk utility
I Have tried to shut down or restart but it comes back to these 4 options. When I go in restore from Time Machine it keeps searching but never shows backup, when i click reinstall macOS i press continue and agree to conditions. Then I select my disc which has 256 gb and press continue. But then it says no users a valuable for authorization it says ensure that a user is allowed to administer this computer. Is there a way to get out of this mode?


Was there an issue prior to your thwarted attempts..(?)


This may require the configurator:

https://support.apple.com/guide/apple-configurator-2/revive-or-restore-a-mac-with-apple-silicon-apdd5f3c75ad/mac



You can Call Customer Support (800) MY–APPLE (800–692–7753)


or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232


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1 reply
Question marked as Top-ranking reply

Sep 21, 2021 11:11 AM in response to amartya32

amartya32 wrote:

Hi guys. I recently tried to reset my MacBook Pro m1 for just starting afresh. While I was restarting it got stuck on the recovery mode. Their are 4 options: restore from Time Machine,reinstall macOS,safari, and disk utility
I Have tried to shut down or restart but it comes back to these 4 options. When I go in restore from Time Machine it keeps searching but never shows backup, when i click reinstall macOS i press continue and agree to conditions. Then I select my disc which has 256 gb and press continue. But then it says no users a valuable for authorization it says ensure that a user is allowed to administer this computer. Is there a way to get out of this mode?


Was there an issue prior to your thwarted attempts..(?)


This may require the configurator:

https://support.apple.com/guide/apple-configurator-2/revive-or-restore-a-mac-with-apple-silicon-apdd5f3c75ad/mac



You can Call Customer Support (800) MY–APPLE (800–692–7753)


or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232


Stuck after I tried to reset my MacBook Pro m1

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