CAR Play Issues after IOS15 Update Cannot Load SiriusXM Or Amazon Music

Even though I can start the Sirius XM app on my iPhone and play a station when I go to the app on the car's radio screen and hit favorite channels I get a message that It cannot load Sirius XM I have to go to my phone to change the channel.

Same with Amazon music I can select a track on the iPhone but if I trying to open the app on the car radio screen gives me a can not load amazon music.

My head unit is an Alpine ILX-W650


These apps worked prior to me updating to IOS15

Posted on Sep 22, 2021 5:44 AM

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Posted on Sep 26, 2021 5:00 PM

Found a solution on Reddit that worked for me. Disable/turn off EQ in Settings>Music. I had a 12 pro with equilizer enabled and it worked fine even w IOS 15. However, the new 13 pro max would not play any music apps on Carplay until the EQ was turned off. Hope this helps others. 2021 Honda Accord wireless carplay and 13 pro max. Such a random setting...I would have never found it.

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225 replies

Oct 12, 2021 8:13 AM in response to Valorguy

I am guessing it will. It also fixed Pandora for me. I do not use IHeart.


The update release notes say this about iOS 15.0.2. "There's a fix for a CarPlay bug that could cause ‌CarPlay‌ to fail to open audio apps".

Oct 11, 2021 10:09 AM in response to FPGFHFMA

i have the same problem in my 2021 toyota supra made by bmw no amazon music working, no xm radio working and iheart radio on playcar sometimes the internet on my iphone 13 pro max fails after updating to 15ios, we need an update to fix all this i dont think is the apps for sure was the update from apple! cause i connect my wife’s iphone to the same car with ios14.8 and works perfect

Oct 11, 2021 1:04 PM in response to Kurtosis12

i just updated to 15.02 ios and is ever worst now i loose internet connection completely and i cant use any app because of it! amazon music worked at first until i lost internet connection in my phone xm does not work ihearth radio does not work! so with this update now i have to disable wifi in order to get internet in my phone so it means that i can not use apple carplay! thats horrible

Oct 12, 2021 7:35 AM in response to FPGFHFMA

I called Apple Support yesterday. iOS 15.0.2 update fixes this problem. I downloaded the update and my radio was finally able to connect to SiriusXM thru Apple CarPlay.

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CAR Play Issues after IOS15 Update Cannot Load SiriusXM Or Amazon Music

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