Apple Watch 6 - blue border around watch face

A blue border appears on the face of my watch. I originally thought it was a notification but it appears even after there are none. It appears on all my watch faces.


I have updated the software, restarted the watch, and rest to factory settings.


How do I remove it?

Apple Watch

Posted on Sep 22, 2021 6:10 PM

Reply
Question marked as Top-ranking reply

Posted on Nov 1, 2021 8:09 PM

You can toggle off the "Visual Signal" setting inside the assistive touch menu on the Watch app on the phone, while leaving assistive touch on. That will leave the assistive touch functionality active, but disable the irritating blue halo (I hated it too!).


33 replies

Oct 28, 2021 10:05 AM in response to averlyn

You are writing other users on this user to user only forum, none of whom have any input into what Apple can or can't do.


If you want to make a suggestion to Apple, use this link --> Feedback - Apple Watch - Apple

averlyn wrote:

I have exactly the same issue and I know by turning Assistive Touch off, it helps. But I just want the ugly borders gone, not the Pinch/Clench shortcuts. Can Apple please fix this by allowing us to toggle these frames/boxes on and off?


Jan 23, 2022 8:42 AM in response to Huehnerlady

Then the next step would be to unpair the watch from your iPhone and set it up again.


Kind of a pain, I know, but will restore your watch back to factory settings. Then set it up again, only not from backup as that may contain whatever is preventing you from removing the border --> Unpair and erase your Apple Watch - Apple Support


Then pair it again.

Sep 24, 2021 5:16 AM in response to bedstuygal

Hello, bedstuygal!


Thanks for reachig out to the Apple Support Communities! It looks like you havce a blue outline on your Apple Watch. You've done excellent steps so far to remove it and, at this point, we would recommend reaching out to Apple directly by checking out this link to Get Support and they will be more than happy to proceed with additional steps.


Have a terrific day!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Watch 6 - blue border around watch face

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.