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Level 1

19 points

Apple Mail on iOS15 / Outlook.com MFA Application pwd

Hi,

Since the update to iOS 15 on my iphone 12 pro, the mail app prompt me to indicate my password for my outlook.com account with mfa enabled and telling me it’s wrong. Everything was working well on ios14.

I have multiple outlook.com registered on my ios mail app but only the one with mfa causing the issue.

changing the app password on my security settings on microsoft website works but after few hours the issue is happening again.

any bug on ios15 mail that is explaining this?

iPhone 12 Pro

Posted on Sep 23, 2021 8:34 AM

Best reply

Chris Meinholz

Level 1

13 points

Posted on Sep 29, 2021 7:27 PM

After updating to iOS 15 my iPhone keeps making me enter the passwords for my outlook.com and hotmail.com email addresses as well. I enter it and it’s good for a few hours then it asks for it again. It’s super annoying every time I open mail or calendar or settings to have several pop up windows immediately pop up asking for the passwords to each of my Microsoft accounts.

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Similar questions

128 replies

Nov 3, 2021 9:05 AM in response to Stealthian

After my original post I updated to iOS 15.1. 24 hours later the login message reappeared. 15.1 has NOT fixed the problem for me.

Nov 15, 2021 1:43 PM in response to PierreKauffmann

The update to iOS15.1 seemed to have made the problem worse for me as now I am prompted to re-enter password every 24 hours.

Nov 26, 2021 8:32 AM in response to GraFXGirl

I agree update to 15.1 has not resolved this issue for me and I've had this issue for years now.

joyce268

Level 1

8 points

Dec 15, 2021 6:45 PM in response to raffaele99

The Settings - Contacts - Accounts worked for me. For now.

Dec 16, 2021 2:08 AM in response to ryuw

Try this, go to Settings - Contacts - Accounts - click each exchange accounts and you’ll see on top Account not authenticated. Re-enter password should fix the problem

Dec 16, 2021 6:15 AM in response to R_P_M

Try to reboot your iPhone and add account after login. Also check accounts in Setting - Contacts - Accounts. I had problems Re-enter password in Contacts but after reboot it work the re- enter

joyce268

Level 1

8 points

Dec 16, 2021 10:24 AM in response to raffaele99

That worked for me. Thank you.

HalGeek

Level 1

0 points

Jan 27, 2022 5:02 PM in response to sebastien156

Same here, with Xfinity account in Outlook. Have password prompt even when I return to already open app. Very irritating. Do something, Apple people!

Apple Mail on iOS15 / Outlook.com MFA Application pwd