Apple Mail on iOS15 / Outlook.com MFA Application pwd

Hi,


Hi,


Since the update to iOS 15 on my iphone 12 pro, the mail app prompt me to indicate my password for my outlook.com account with mfa enabled and telling me it’s wrong. Everything was working well on ios14.


I have multiple outlook.com registered on my ios mail app but only the one with mfa causing the issue.

changing the app password on my security settings on microsoft website works but after few hours the issue is happening again.

any bug on ios15 mail that is explaining this?

iPhone 12 Pro

Posted on Sep 23, 2021 8:34 AM

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Question marked as Top-ranking reply

Posted on Dec 15, 2021 10:59 PM

I too had this problem recently after updating to IOS 15.2 on my iPad and iPhone. Both devices had trouble verifying my personal Outlook account from Settings > Mail > Accounts. I have verified that I entered the right password since I could login to my Outlook from browser just fine.


I too have tried deleting, rebooting, and adding the account back (by adding Outlook.com). This did not work at all, as I encountered the same issue (unable to verify my account)

The fix: The only resolution for me to is to add “Exchange” rather than “Outlook.com”. This method worked well and I was able to login, sync my mails, reminders, notes, etc. Give it a try and hopefully it will fix your connection issue.

128 replies

Oct 10, 2021 4:09 PM in response to mikeheck2009

No worries mate.


Yes you are right .... no issues prior to update...


I will still encourage you to go into your Office Settings and look through 'My Devices' and also 'My Sign Ins", that may direct you to the right solution...


Other people reading this... just wanted to add that once the VPN is off, you will need to sign into each Microsoft App prior to turning your VPN back on such as One Drive, SharePoint, Office, Excel, etc.


Have a good one!!

Oct 19, 2021 5:37 AM in response to mikeheck2009

The calendar is an issue if you use more than one. Make sure you have outlook forward contacts to the cloud.



How do I save my Outlook contacts to my iOS contacts app?

Outlook for iOS

To save Outlook contacts to your native address book: 

First go to Device Settings > Contacts and confirm that the 'Default Account' is set to 'iCloud'. If you do not see this setting that is OK, the setting should only be available if you have more than one account added to your device. If there is no account connected to the device, then your Outlook contacts will be saved locally but will not be synced to other devices.

Second, open Outlook for iOS and in the left nav view open the Settings gear > Select your account > Toggle ON the 'Save Contacts' toggle. 

Saved contacts will be added under the contacts in your iCloud account. These contacts will sync to all devices which are signed in with the same iCloud account. 

Note: You can only export contacts from one device at a time. 

If a user has contact-export turned on both their iPad and iPhone one will need to be disabled so that we are able to manage conflicts. Duplicates can take up 24 hours to be reconciliated.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple Mail on iOS15 / Outlook.com MFA Application pwd

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