Audio stops when screen shuts off

Same issue started with iOS 15. Happens with NPR app, Podcast app. Using airpods. Super frustrating. I should be able to listen to a podcast or radio with a locked screen so that when my phone is in my pocket I don’t accidentally click something.

Not for all of us. Mine did it already today and I am on 15.2.1 13 Pro I am using a radio streaming app and it just goes silent when the phone is locked.

Having to turn the phone off and on again should not be the resolution. Apple needs to get a fix quick!

I did not have this issue with my XR that I just got rid of less than 2 weeks ago.

Hello?? This is happening when I’m listening to the NPR app and it never happened before. A reply and fix would be appreciated.

Hello WillMoor,

Thanks for reaching out to Apple Support Communities. We've reviewed your question and it looks like you are unable to play audio while your iPhone is locked. It's understandable that you'd want this resolved, so allow us to assist with that. Is this happening with the Music app, or another app? Does this happen with multiple apps? Have you tried deleting the app and reinstalling it? See this article to delete apps on your iPhone, iPad, and iPod touch.

If you have follow-up questions, please let us know. We're here for you. Have a fantastic day!

This issue is ridiculous and clearly widespread. The response is not clear. What am I supposed to delete all my apps? What’s the solution to this disaster?

iPhone 8x, iOS 15.3.1. Still have the same issue. It’s been like this ever since updating to iOS 15. Some apps work, some (like music streaming in Safari or Chrome) do not. Was never a problem prior to iOS 15.

Hey! I am having the exact same issue, today I decided to listen HiRes tracks in apple music with my VModa headphones via the 3.5 to lightning adapter and whenever the screen goes off the music stops, this is really annoying, I am using an iPhone 13 Pro Max and the latest version of iOS 15.1.1.

The weird part is that it happens with some specific tracks/albums i.e when listening to Pink Floyd's The Division Bell the music goes off but when listening Legend from Bob Marley all good...

This is a protracted issue and the last iOS update certainly did NOT address the issue. Why hasn’t Apple fixed it? Is there a portal available to formally report the issue to Apple?

iPhone 13 Pro iOS 15.2.1

Come on apple I mean the same company that makes 5gb updates can easily patch something this easy, but they are too lazy to work on a true issue and instead work on ai and stuff. This is ridiculous and has been happening since iOS 15 released.

I recently purchased an iPhone 13 pro and I am having this same issue. I am using a totally different app to listen to audio talks and the audio stops when the phone locks. How is this being fixed? It sounds it is an issue with the system and not the specific apps (since it is happening with lots of different apps listed on these responses).

This is no longer an issue for me, so not sure what exactly did it but I had read to turn off the auto Lock Screen function as one solution. The other was to delete and reinstall the Music app. I could find the post about the second, but not the first - here it is:

“Welcome to the Apple Support Communities! We understand that if you lock the screen on your iPhone music will stop playing. We know it's important to be able to listen to music with a locked screen; we'd like to help. If this is affecting the Music app, take a look at these steps first:

• Close the Music app: How to force an app to close on your iPhone, iPad, or iPod touch
• Restart your iPhone
• Try again to play music with a locked screen.

If the behavior continues, we'd also suggest removing and redownloading the Music app to your device. Please keep in mind that this will remove any content you've downloaded and will need to be downloaded again:

"Delete a built-in app from your device

1. 1. On your iOS or iPadOS device, touch and hold the app.
   2. Tap Rearrange Apps.
   3. Tap  in the upper-left corner to delete the app.
   4. Tap Delete. Then on an iPhone X or later, tap Done. Or on an iPhone 8 or earlier, press the Home button.

If you have an Apple Watch, deleting an app from your iPhone also deletes that app from your Apple Watch.

Restore a built-in app that you deleted

1. 1. On your iOS or iPadOS device, go to the App Store.
   2. Search for the app. Make sure that you use the exact name of the app. Find the correct name of built-in apps.
   3. Tap  to restore the app.
   4. Wait for the app to restore, then open it from your Home screen.

If you have an Apple Watch, restoring an app to your iPhone also restores that app to your Apple Watch."

Delete built-in Apple apps on your iOS 12, iOS 13, or iPadOS device or Apple Watch

If the behavior doesn't occur with the Music app, but other apps are affected, please let us know which apps you have trouble with. “

I’m paid for some expensive beats and the same issue with the lighting adapter cable. Shouldn’t be a issue and I have an iPhone 12 Pro Max and it stops playing when I put tap the power button.

This is a software issue. Not a hardware issue. Ever since the last update.

I realized that by removing said music from my library and reinstalling it resolves this issue.

mat least for me, it was not happening with all of my music. Just random albums.

hope this suggestion helps.

Same issue here 6 months after the OP. Spotify has always worked fine for me but recently changed over to Apple Music but now if the screen either sleeps or I lock it the music stops. Seeing that 6 months later a simple issue hasn’t been solved by Apple I’ll just cancel Apple Music and swap back lmao. What a joke.

Also having this issue. They must be aware of it and hopefully they’ll fix it on the next update?

I use my Apple Music at my business and it’s very irritating/ embarrassing when the music keeps cutting in and out. Hurry up apple.