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iPhone 13 Camera is blurry

Hello,


I’ve just received my iPhone 13 Pro and instantly noticed that especially the front camera quality in low light is horrendous. Coming from an iPhone X, the difference is literally night and day. The front camera seems to have some kind of beauty or over-smoothing effect on and the pictures really do look unacceptable. My colleague has the same problem with his 13 Pro Max and across the internet there have been multiple discussions about this.





[Re-Titled by Moderator]


iPhone 13 Pro, iOS 15

Posted on Sep 25, 2021 2:32 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 3, 2021 4:12 PM

I’m having the same problem. I took a photo of my son with the iPhone 11 Pro Max (where he is looking at me) and one with the iPhone 13 Pro Max (where he is in side profile). The quality is atrocious!!!





809 replies

Mar 2, 2022 11:43 PM in response to krikaoli

We all got used to such great quality images with iPhone versions up to iPhone 11 that yes many of us professionals actually used iPhone images in professional setting. Me location presentations, some small sized marketing, web images etc. Now I would not use my iPhone 13pro images for a kindergarten photo shoot. They are *****. Plain and simple.

I have ordered a new Point and shoot lumix LX100 ll As I sold my other one after getting the iPhone 11 Pro.

13pro is so erratic in how it decides to process anything. It’s like a toy camera now.

Mar 3, 2022 1:34 AM in response to Robert Pearson

That's for your use case; for me it has my Nikon D850 staying in its case most of the time as the 13 Pro Max can replace my Nikon for about 75% of my stills, the exceptions being when I need more optical zoom or the Nikon's resolution.


I don't even know how I would take the black light photos above with my D850; it would require extremely long exposures that would blur the subjects.

Mar 4, 2022 8:51 AM in response to Dogcow-Moof

I guess we all have a different standard of what constitutes a quality image. For me (and obviously a huge amount of dissapoited iPhone 13 pro users) it is sharp details, well-exposed shadows and highlights, good color balance, and consistent results and a clean image we can filter later if we want to. None of which the iPhone 13 Pro gives me. I get oversaturated, blurry over-processed images. My iPhone 11 Pro was really amazing and I am looking for another 11pro. I do like the lidar on the 13 pro so for my set design work that is a plus. but camera/image wise it a total bust.


[Edited by Moderator]


Mar 6, 2022 9:32 PM in response to Dogcow-Moof

The image is still processed EXACTLY like the examples shown here in bright light or low light... doesn't matter... and they look exactly the same in ProRaw and with the top rated third-party camera apps I've tried. THIS IS DEFINITELY something wrong with the way the cameras process the image prior to saving the file.


This was the same on the 12 Pro Max as well... I unfortunately had to move back to android for now.

Mar 12, 2022 3:59 AM in response to Dogcow-Moof

It's a false perception probably because of obvious superior colors of 13 sensor and ios software.


If you do a 100% crop on the letters of books you will notice that details are best preserved by the aps-c camera, then the 8, with 13 showing the most miserable details.


I am not good at color editing but if you manage to edit the aps-c and 8 colors/white balance to match the result of 13, you will definitely notice the 13 is the poorest detail preserving image.


Mar 12, 2022 4:14 AM in response to ItWasBetterBefore


ItWasBetterBefore wrote:

Sadly I've had zero success with neither methods.

Local service has replaced the camera without any change, Apple Support did not give a solution.


Then your camera is working as designed.


You should be able to bypass image processing using a third-party camera app such as Lightroom Mobile, Halide or Snapseed that has direct access to the sensor data and can produce a RAW DNG file you would need to process after the fact in software that can read DNG files.


Anyone looking at the small images in your screen shot would declare the iPhone 13's to be the best photos of the three based upon the overall image.

Mar 12, 2022 5:09 AM in response to Dogcow-Moof

>Then your camera is working as designed.


How do we know for sure this isn't instead a small percent of manufacturing defects?


If is working a designed and the majority of iPhone 13 users are satisfied with the results, but there is a small percent dissatisfied, how do we know the cause is "working as designed" and not "a small batch with manufacturing defects"?


I mean, Apple managed to anger and frustrate photographers, not just regular users. At least from what I've seen commenting here.

Mar 12, 2022 9:30 AM in response to ItWasBetterBefore

ItWasBetterBefore wrote:

>Then your camera is working as designed.

How do we know for sure this isn't instead a small percent of manufacturing defects?


The comment "Local service has replaced the camera without any change."


Granted, that sounds like a service provider, not Apple, so it could still be a lens issue, but I am going with the assumption it was a provider that knew what they were doing.


If is working a designed and the majority of iPhone 13 users are satisfied with the results, but there is a small percent dissatisfied, how do we know the cause is "working as designed" and not "a small batch with manufacturing defects"?


See above and the fact that it was serviced.


I mean, Apple managed to anger and frustrate photographers, not just regular users. At least from what I've seen commenting here.


Actually most photographers and regular users are happy.


Apple has frustrated some who want a more raw output from the sensor, but as computational photography becomes more of the norm, what all smartphones is providing is fully processed, filtered images ready for one button posting to social media.


Apple provides ProRAW on the 13 Pro/Pro Max and unfiltered RAW mode access to third party photo apps for photographers and those who want the capability.

Mar 12, 2022 5:47 PM in response to Dogcow-Moof

>The comment "Local service has replaced the camera without any change." Granted, that sounds like a service provider, not Apple


Sorry I rushed typing. It was a local AASP. Which pretended they replaced the camera (and it shows in About that is genuine replaced), but I use a publicly available software that can read serial numbers and it shows the same camera serial numbers before and after "replacement".


I then contacted Apple support to complain and best they could do was to advise to go to a second opinion AASP. I went to the only available second AASP and they refused to ackowledge the issue.


Went back to Apple support and they again left me with no options other than recommending to proceed with local laws about customer reglementation authority, which is notorious for being mostly unhelpful in my country.

Mar 15, 2022 4:39 AM in response to Dogcow-Moof

Good to see that now that Lightroom mobile, Halide etc are indicated to bypass the processing that still lies in the apple pro raw files


it took time but at least we agree on that ;))


I also noticed that now (not sure if after updates) oil-painting effect on iPhone 13 pro is not there if shooting in portrait mode (x3) but only using normal telephoto x3.


I tried shooting same subject with x3 versus x3 portrait mode and the result is very different .


in telephoto x3 without portrait mode text look “oil-painted” as well as people skin, especially faces etc.


are other user experiencing the same?


iPhone 13 Camera is blurry

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