iPhone 13 Camera is blurry

Hello,


I’ve just received my iPhone 13 Pro and instantly noticed that especially the front camera quality in low light is horrendous. Coming from an iPhone X, the difference is literally night and day. The front camera seems to have some kind of beauty or over-smoothing effect on and the pictures really do look unacceptable. My colleague has the same problem with his 13 Pro Max and across the internet there have been multiple discussions about this.





[Re-Titled by Moderator]


iPhone 13 Pro, iOS 15

Posted on Sep 25, 2021 2:32 AM

Reply
Question marked as Top-ranking reply

Posted on Nov 4, 2021 8:10 AM

isazavakos wrote:

oh my gosh thank you for validating this. thank you.


You are very welcome isazavakos! 🙏


⭐️📩If other users noticed this

we can try to send our feedback here: 📸➡️ https://www.apple.com/feedback/camera/ ⬅️📸


I asked for:

1️⃣_Being able to shoot without this Oil paint effect/ software noise reduction added by the software (pic on the left)

2️⃣_Being able to shoot without HDR (like in previous iPhone models)




(pics from isazavakos - pls note differences in hair, eyelashes, make up. Picture on the right is a RAW using camera on Lightroom for iOS, as a workaround to avoid this effect)


Left: iPhone native camera app Right: iPhone Adobe Lightroom Camera iOS

809 replies

Dec 25, 2021 2:23 PM in response to Sonkeli12

I just received the iPhone 13 for Christmas I am truly so sad. I feel so bad telling my parents but I want to keep my old phone (iPhone X). I don’t understand why Apple changed the frontal camera! I can’t possible believe there is no one in their team that didn’t think that it just looks terrible. I look like a ghosts and I come from a warm country (i am naturally tanned). I truly believe Apple is behind their competition in various aspects but camera was always first place for consumers choice so why the change?

does anyone have any tips to improve? I’ve even tried to use Instagram filters and it’s dreadful

Dec 27, 2021 8:03 AM in response to Sonkeli12

I have one more question, maybe someone can confirm it or recreate it.

Is it normal that the tele lens cannot work as a separate lens but only works together with the wide-angle lens? This is the case with my iPhone 13 Pro, and I have also found the same thing with another iPhone 13 Pro. Regardless of the light conditions, a picture can only be taken together with the wide-angle lens. If I cover the wide-angle lens, the image becomes blurred at 3x magnification. I have not yet managed to take a picture with the telelens working separately. Not even on the brightest day.

Dec 27, 2021 4:08 PM in response to ItWasBetterBefore

The 13 Pro has macro mode for close photos.


No close focus specification was given for the 13.


Ultimately it's up to the purchaser to decide whether the camera suits their needs, one reason why Apple has their return policy.


Posting examples of various photos has absolutely no purpose here; the camera is what it is, and if you prefer photos taken by your iPhone 8, great for you, there's nothing any of us here can do about it.


That said, I certainly can't stop you, I just wonder what you are trying to achieve.

Dec 28, 2021 4:39 PM in response to Sonkeli12

I just got the iPhone 13 pro and was SO excited for the camera! I was not disappointed when I took a selfie and it was SO FREAKING clear and crazy good quality. I was so excited to shoot some outfit photos. So I had my husband take a photo of me and the photo was horrible. Sooooo grainy and low quality! I’m the exact same light, same settings, I even had him take the photo multiple times and it’s HORRIBLE. It’s literally so grainy, noisy and just bad. My iPhone XR took better phones. And now it’s too late to return this one :( Apple please make an update to fix this camera!!!!

Dec 29, 2021 5:09 AM in response to StoneluvJulia

Yes, because 2x is always digital zoom on an iPhone 13 and is very much not recommended for best quality.


If you have a 13 or 13 Mini, the only optical zoom levels are .5x and 1x.

If you have a 13 Pro, the only optical zoom levels are .5x, 1x and 3x.


Using any digital zoom level will always reduce image quality, as you're effectively zooming in on an existing digital image, cutting resolution in half.


Stick to .5x or 1x, or only if the lighting is good if you have a Pro or Pro Max, 3x.



Dec 29, 2021 4:04 PM in response to PCS_

I just tried something similar and the minimum focus distance for the "wide" (1x) lens is far enough away that by the time you crop to just the watch face the image is being digitally zoomed to appear the size it does on this site.


At 1:1 I see something more like this:



If I use the macro photo capability with the ultra-wide lens, I can get something like this:


Dec 30, 2021 11:32 AM in response to Sonkeli12

omg thanks god, I thought I was going crazy!

made the switch from an android just for the cameras…

been tweaking with the cameras settings for a few days and trying to understand if I’m missing something.

comparing pics I’ve taken with my old huawei p30 pro phone and my new iPhone 13pro, and the old one’s are way better made me doubt my decision.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 13 Camera is blurry

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.