My iPhone 13 Pro Max is stuck in restore progress

OK, here is a procedure that worked for me.

Go to Settings>Your Name>iCloud>iCloud Backup. There you should see a button labeled “Stop Restore in progress” . Press that, then press Backup Now, to complete a new backup from iCloud.

Backup completed, and Restore in Progress error was gone.

Tim

I have been trying to switch from iPhone X to iPhone 13 with 128 GB for 2 weeks and I keep getting the same message “an estimated 28.1 GB will be required to finish restoring your apps and data” sigh I’m so frustrated. It shows that my storage is mostly used by media (photos and music), but both are optimized and I have deleted so many photos, apps, messages, music and even the music Apps.

I don’t know what else to do. My old phone storage size is 68.9 Gb. Why can’t it all fit in my new iPhone 13 with 128 gb storage space 🤦🏻‍♀️

please help

thanks

My Restore process took over almost 30 hours. Almost all Apps where only partially loaded, and the phone looked stuck.

What I did:

I Shut it down and UP.

Made a HardReset.

Turned Off Cellular, Bluetooth and Wifi.

Turned WIFI back ON.

Pressed on some Apps long to choose "Priorize download"

Pressed on all stucked Apps to PAUSE them.

==> and then suddenly I saw other Apps finally continuing downloading and finalizing.

So I continued randomly to Pause and priorate till I had them all.

So I could finish the Restore.....BUT Apple -> Please address this. I think it happens when you have a lot of photos and Apps on your phone....

THX for Reading/Peter

SOLVED.

talked to apple tech and was told to restart the phone.

after restart, went to settings for "Update Apple ID Setttings ..... (1)" and entered appleID pw. this time it went through and "Update Apple ID Setttings ..... (1)" message disappeared.

after that, "restore in progress. an estimated xx.xGB will be required to finish restoring your apps and data" numbers started to actually decrease.

Hello cbnn,

Thanks for choosing the Apple Support Communities. If we understand correctly, you are unable to restore your iPhone. We can understand why you'd reach out for a solution.

To start, how are you restoring your iPhone 13? Are you using an iCloud backup or an iTunes/Finder backup? Let us know.

Also, have you tried Quick Start? Check this out for other options on migrating data to your new iPhone.

Use Quick Start to transfer data to a new iPhone, iPad, or iPod touch

Cheers!

Ok a couple of things that got me past this.

1) Turn off cellular(pauses restores for some reason

2) when it seems stuck click on the app that is in waiting state and it will restart the download for that app.

Go through all the "stuck" apps one by one

The phone turns off Wi-Fi when it locks, unless it is plugged in. So if you had the App Store set to only download on Wi-Fi it will pause when the phone locks. Leaving it plugged in until the downloads finish should be sufficient. My phone, with 300 3rd party apps, restores all of the apps and my 10,000 music tracks in about an hour on a 100mbps Wi-Fi connection.

I was having the same issue. Tried all the solutions above, but what worked for me:

sign out Media and Purchases

Hard Reset

after that, it signed automatically in Media and Purchases

the message saying restore in progress 800 mb needed disappeared

Finally I was able to backup again.

I am having the same stuck issue (at EXACTLY 100MB) during restore of an IOS 15 iCloud backup onto my new IPhone 13 Pro Max (from my old iPhone 8 Plus, which I upgraded to IOS 15 before completing the final backup). Been stuck for well over 3 hours now.

wont let me update iOS.. says " you can install this update when your iPhone is finished restoring from the iCloud backup.".. its like the chickedn and the egg. Restore still stuck at 100 MB required to finich restoring.. this is nuts.

I have had the same issue

This happened after an upgrade from XS to 13Pro using iCloud backup+restore.

This is not gonna be the bestest deluxe pro guide ever but I did all the below and it did the trick for me, the above msg disappeared.

Some of these do not make sense at all, but they did not harm either.

• changed pw for my AppleID (this was a recommendation from apple support. I did not go for sign out all accounts as it would have stopped the restoration and I wouldn't have had a clue what was the missing 100MB) (spoiler alert: I have no clue still :))
• changed network (actually same network, but swapped to 5GHz to 2GHz)
• disabled mobile data (I know restore requires wifi, but I did read this somewhere that might disturb restoration)
• I checked all my apps if any of them were stuck (eg loading), but I could open all of them
• I started to delete few of my (non native apps) that I knew did not have any data to back up (data stored in the cloud). I deleted 10+ (delete app, not just remove from home screen)

I feel the last one did the trick. Sorry I cannot share what apps I deleted (I hez privacy lol, but gmail was one of them with 3 accounts.

Hope this helped.

Mine has been like this since I updated in February.. I didn’t think much of it but now I can’t update my phone. I’ve tried all of these things and nothing has worked. I am trying everything I can to figure out any sort of hint or clue and I think I may have found the problem? It looks like it’s stuck trying to restore from a backup that never happened… I wonder if anyone else who’s having this problem is also stuck on this?

i'm having similar issue...

received iPhone 13 pro max yesterday.

began iCloud+ backup of iPhone X around 4pm yesterday and backup completed by the time I woke up this morning.

this morning around 8am, i started restoring to my iPhone 13 via iCloud+. it's been over 12 hours now and still says "Restore in Progress. an estimated 45.3GB will be required to finish restoring your apps and data." in settings.

Just above that, there's "Update Apple ID Setttings ..... (1)" and when i click "continue" and enter apple ID password, everything's greyed out and i have to force close settings app.

not sure if "update apple ID settings" is halting the restore or if i just need to let it restore until tomorrow morning.

home wifi upload speed is super slow but download speed is much faster. thus restore should be faster than backup, no?

because it does not show how much has been restored so far, i really don't know if it's stuck/froze or still restoring properly.

Restarted my phone, couldnt find the "update apple id settings" but it did drop from 100 MB to 3.9MB, then 1.9 MB, back to 3.9MB and now the message is gone. I guess it just need to be restarted. Thank you!

My iPad was stuck at 100MB overnight. I restarted it based on a comment in this post. It went back to 3.6GB and then back down to 100MB. Then it went back to 3.6GB again and back down, this time all the way till the message went away. I don’t think I did anything else significant other than reinstalling an app. All seems fine now.