iPhone 13 notification sound too low

I got my iPhone 13 3 days ago, after using it for 2 full days, I realized that the notification sound is way too low. It applies to WhatsApp, iMessage, email etc. Even though I set all volume to the loudest; and googled how to fix it online then tried everything posted on the internet but still didn't improve.


I changed from iPhone XR to iPhone 13, but my iPhone XR with iOS 14 was perfectly fine, the notification sound was very loud with no issue at all.

Posted on Sep 27, 2021 8:40 AM

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Question marked as Top-ranking reply

Posted on Feb 5, 2022 1:53 PM

ANSWER -- SOLVED


Got to Settings--Accessibility--Face ID & Attention and turn "Attention Aware Features" OFF. If this is set to on and you are using the phone when an alert is triggered, the iphone when locked will lower the volume of "some alerts." Setting this to OFF made my iPhone 13 work the same as my iPhone 6 used to work--volume "sticks" for all alerts.

294 replies

Nov 28, 2021 6:22 PM in response to joerich59

I hardly think so.

It’s an iOS problem.

Just try this test and you will hear the volume difference between ringtone and text tone.

Settings, Sound & Haptics, Ringer and alerts volume all the way up and change with buttons OFF

Sounds and vibration patterns, Ringtone choose “Sonar” found in classic

Text Tone choose “Sonar” found in the bottom list “Ringtones”, and you will hear the volume difference between ringtones and Tex Tone alert.

Dec 11, 2021 10:46 AM in response to turtleclement727

This issue has nothing to do with Bluetooth. It’s an iOS issue.

Just perform this test and hear from yourself.

Settings

Sounds & Haptics set Ringer & Alerts volume all the way up.

Set ringtone and alerts tone with the same sound.

Choose a loud sound like “Sonar” found in “Classics”

Ringtone “Sonar”

Text Tone “Sonar”

Now you can hear the difference in volume between ringtone and text tone.

”Sonar” in ringtone is very loud and “Sonar” in text tone is very quiet.

Remeber, it’s just a TEST

Mar 4, 2022 4:32 PM in response to PamRam228

I posted this same problem weeks ago. Thanks to all those that shared fixes that worked for them. I tried them all and none of them worked for me. I spent numerous hours on Apple Support today. Here is today's outcome:


My first stop was Apple Support Online Chat. The gentlemen was very polite, kind, and tried to be helpful. He asked me to do a couple of things that were suggested in our Apple Support Community that I had already done. I then sent him the link to our Apple Support Community with this problem. After he reviewed it my chat was immediately escalated to the next level of support. The Support Specialist was on-spot. She understood the frustrations I have been going through. She explained to me that we were going to go thru many of 'exercises' that was suggested by all of this support community but had to do it to document info. She made it very clear that this was going to take some time, and I agreed. After a long time on the phone (due to backups, restores, etc....) the problem still existed. This problem was then escalated to top-priority, engineers and/or programmers. We have a confirmed meeting for Monday morning with them. Yes, this was a very long time on the phone ... and I do mean hours; but well worth it. When I told these people there were hundreds of others having this same problem how has it gone unnoticed? She told me that people were not willing to call Support and take the time to go thru a total analysis of the problem.

I will share my outcome with all of you; hopefully early next week.

In the meantime, call Apple Support or Apple Support Chat and make sure you have the link to this website to share with them. It says volumes!


Nov 12, 2021 2:47 AM in response to Joey_Chan_HK

Please, perform my test with your wife’s iPhone XR.

A comparison between two different iPhone models it’s not enough.

The test is useful to verify the difference in volume between ringtone and text tone.

Set the volume all the way up and set the same sound to your ringtone and text tone.

For example, ringtone sound “Sonar”

text tone sound “Sonar”

You don’t have to get incoming calls or text.

Just hear the volume difference during the setting.

Dec 4, 2021 6:09 AM in response to Zippityzzz

It’s a software issue that affects all iPhones, even your iPhone XS Max.

So comparing different iPhone models is useless.

I suggest you a test to do with your XS Max (it’s not a fixing solution)

Settings

Sounds & Haptics set Ringer & Alerts volume all the way up.

Set ringtone and alerts tone with the same sound.

Choose a loud sound like “Sonar” found in “Classics”

Ringtone “Sonar”

Text Tone “Sonar”

Now you can hear the difference in volume between ringtone and text tone.

”Sonar” in ringtone is very loud and “Sonar” in text tone is very quiet.

Remeber, it’s just a TEST

Oct 18, 2021 7:08 AM in response to Joey_Chan_HK

Yes me too. Thank goodness I thought it was just me. I took delivery of an iPhone 13 Pro a few days ago and have all the problems noted. I’ve tried all the google ‘fixes’ but of course non of them work because it’s not a case of just pushing the slider up a bit. The ringtone and notifications SHOULD have separate volume controls or at least have them in sync!


The volume is on maximum and whilst the ringtone rattles the windows the notifications of email, messenger and Facebook can only be heard by the dog!! Even turning on ‘key clicks’ (only to test!) is really, really quiet.


That’s €1,200 for a great camera but a phone with serious flaws!! Version iOS 15.0.2 hasn’t fixed it either.


In comparison my iPhone 8 Plus was perfect in comparison.


Time to get a grip Apple and sort this problem. DON’T just grab the money and run.


Oct 27, 2021 10:10 AM in response to Ledmost

I have performed this exercise and others repeatedly on my iPhone 13ProMax.

In a quiet room, I set ringer and ANY other selected notification to the same tone. The ringer performs as it should. Any other notification set to the same ringtone it is barely audible.

It is an issue beyond my phone. If not fixed, I will have to return as audible Notifications are a necessity for me.

Oct 28, 2021 5:11 AM in response to Greek beak

The attention aware feature has nothing to do with the alerts low volume issue.

It something that will be fixed by Apple in future updates.

The attention aware features just lowers the notifications volume when you are looking at the phone. In certain situations it’s a cool feature, for example when you are reading something on the phone and suddenly you get a call. A sudden full volume blast might be disturbing for some people.


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iPhone 13 notification sound too low

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