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iPhone 13 notification sound too low

I got my iPhone 13 3 days ago, after using it for 2 full days, I realized that the notification sound is way too low. It applies to WhatsApp, iMessage, email etc. Even though I set all volume to the loudest; and googled how to fix it online then tried everything posted on the internet but still didn't improve.


I changed from iPhone XR to iPhone 13, but my iPhone XR with iOS 14 was perfectly fine, the notification sound was very loud with no issue at all.

Posted on Sep 27, 2021 8:40 AM

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Question marked as Top-ranking reply

Posted on Sep 28, 2021 9:33 AM

Hi Joey_Chan_HK,


From your post, it sounds like the notification sound on your iPhone 13 is low. Let's try the steps mentioned here: Adjust the volume on iPhone - Apple Support


Do you have Do Not Disturb enabled? Have you checked each app's settings individually to make sure that notifications are set correctly? Do you have a Bluetooth device connected to the iPhone? If so, let's double check to make sure the audio isn't being pushed to the Bluetooth device.


Take care.

294 replies

Oct 18, 2021 2:16 PM in response to Ledmost

Just to clarify, no bugs.

Running ios 15, on iPhone 8. Absolutely no sound issues.

All ringtone and notifications, videos etc, loud and clear.

I have now purchased refurbished iPhone XS, running ios 15.

The sound is even louder than the iPhone 8.

Been to local Apple Store again today, and the iPhone 8 and XS completely obliterates current 13 models, whose sound is most definitely weaker.

The Apple Store assistants were stunned!

Let’s see what happens next year with the iPhone 14 models.


Oct 20, 2021 5:04 AM in response to Ledmost

Tried as you suggested, no sound issues whichever notification sound is chosen, all coming through loud and clear. Just met up with a friend who has just got a 13 mini.

The look on his face when we compared said it all.

My son’s 13 pro can’t match my 8 or XS either. There’s no doubt for some reason, the notification sounds and sound in general for some reason, are weaker on current models.


Oct 20, 2021 5:21 AM in response to Greek beak

The test must be done with one sound and must be the same for ringtone and text tone. I choose “Sonar” just because is loud by itself. This is the only way to check the difference in volume level.

The comparison between iPhone models is not a good way to verify the test.

It must be done with one device and with the same sound for both ringtone and text tone

Oct 20, 2021 9:02 PM in response to KapilMG

same problem with my iphone 13 . messenger wont give any sound notification unless you reply back to sender . after that ill receive sound notifications from messenger . I missed so many other important notifications with my other apps . i already tried to troubleshoot with all the settings mentioned here and other online help forums but noting seems to fix the problem. i paid way too much to be having these issues !!

Oct 21, 2021 5:57 AM in response to Ledmost

Sorry, but can’t shed any light on the difference between our iPhone 8 models.

As said previously, both 8 and XS running on latest ios 15, with no sound issues.

Just got back from cycle ride with XS in back jersey pocket, and heard both call and notification come through loud and clear.

This certainly wasn’t the case with the 13 I had for a short time, before I returned it.

Finally, the only issue I have with the sound is that notification tones don’t mute when on a phone call, causing acoustic shock, and cannot believe that Apple doesn’t consider this a safety issue.

Oct 21, 2021 6:47 AM in response to janoLX

i chatted with apple “ support “ Im receiving a new iphone 13 and sending back my old iPhone 13 . Hopefully this will fix my bundle of problems. So far my experience with the iPhone 13 has been nothing but a joke . Notifications are unreliable, whatever map I’m using freezes during transit very disappointed, my home app disconnects me and is unresponsive for how ever long it feels like . The support “ techs “ offer nothing but basic troubleshooting . iPhone 13 is buggin time to tune it up or recall ! Updates are always for features I don’t even use much . Fix the basics man !

Oct 21, 2021 6:57 AM in response to Greek beak

And I find a bit strange that your iPhone 8 has no issue with notifications low volume.

I have tested five iPhone 8 and re- tested my wife’s one yesterday (all of them running iOS 15) and they had the low volume notification issue.

Can you post a video here performing the test I’ve suggested you with your iPhone 8? If yes don’t record the test using the iPhone recording screen but use another cell phone. The iPhone recording screen normalizes the and compress the volume level. It raises the lower sounds and lower the loud sounds.


iPhone 13 notification sound too low

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