iPhone 13 notification sound too low

Purchased the IPhone 13 Pro last week. The notification sound is way to low, and it appears many are experiencing the same problem. Apple should give this issue immediate attention. My old was much louder

Go to FaceID/Passcode and turn off Require Attention Face ID and Attention Awareness features. This is interfering with volume of sounds for some reason. You might have to go to Reset All Settings and then do the above, but I suggest doing the above first and checking volumes.

This problem has been discussed a lot in this session. Take a moment and read the replies.

This issue has nothing to do with Attention Awareness Features.

It is an iOS issue.

All alerts volume is too low compared with Ringtones.

Just try this test and you will hear the volume difference between ringtone and text tone.

Settings, Sound & Haptics, Ringer and alerts volume all the way up and change with buttons OFF

Sounds and vibration patterns, Ringtone choose “Sonar” found in classic

Text Tone choose “Sonar” found in the bottom list “Ringtones”, and you will hear the volume difference between ringtones and Text Tone alert.

There's always one person that copies and paste the same NOT WORKING SOLUTION! Please STOP! There is no solution to this MASSIVE COCK UP FROM APPLE. They are completely ignoring this and I bet they are making it on purpose so people buy their watch. Even YouTubers don't mention thus problem that happens in every single iPhone I try in stores and from friends. APPLE YOU HAVE TO ANSWER US AND FIX THIS!! THIS IS JUST UNACCEPTABLE AND UNPROFESSIONAL!!!

I believe you may be on to something. I called Apple support, and they literally said that they were not aware of this issue. I shared that this “low notification volume issue” is all over their community support board, and the support tech had no clue. Maybe Apple is ignoring the issue?

Of course they're ignoring this issue. Next I'm week going to the apple store to make them give me a new phone until they fix the issue. If you have warranty and apple care they will have to give u a new phone if you show them the volume of the notification is not working properly. One just needs to do that enough time so they start giving a **** about all these new iPhones getting out of their inventory without extra money 😈

They were and they are aware of that issue!

I’ve reported it via feedback app at least 30 times since December 2020 when iPhone 12 came out.

The feedback app status said: “more than 10 people reported this issue”

Other people, including me, contacted Apple tech support several times and they are giving priority to other things, that’s the only explanation.

New emoji’s, new wallpapers, fixed this fixed that except the most important things a phone should have.

I didn’t copy and paste anything. My prior iPhone had an issue with both volume and when Bluetooth is connected no notifications come through the phone. I’m having the same two issues again but I’m traveling and don’t want to lose all my stuff with no retrieval.

[Edited by Moderator]

Having the exact same issue. I almost returned my 13 pro max because of this. I compared it to my 10 S max and you can definitely tell a difference. I have to have the volume all the way up just to hear my text messages when not directly in front of my phone. The good news is it looks like a software issue and hopefully will be fixed in a software update soon.

It’s a software issue that affects all iPhones, even your iPhone XS Max.

So comparing different iPhone models is useless.

I suggest you a test to do with your XS Max (it’s not a fixing solution)

Settings

Sounds & Haptics set Ringer & Alerts volume all the way up.

Set ringtone and alerts tone with the same sound.

Choose a loud sound like “Sonar” found in “Classics”

Ringtone “Sonar”

Text Tone “Sonar”

Now you can hear the difference in volume between ringtone and text tone.

”Sonar” in ringtone is very loud and “Sonar” in text tone is very quiet.

Remeber, it’s just a TEST

I have reported this issue to Apple support in December 2020 when I bought the iPhone 12 mini with iOS 14 pre installed.

I have also reported it via Apple Feedback App more than 30 times in one year. Here we are in December 2021 and the issue has not been fixed yet.

This issue has nothing to do with Bluetooth. It’s an iOS issue.

Just perform this test and hear from yourself.

Settings

Sounds & Haptics set Ringer & Alerts volume all the way up.

Set ringtone and alerts tone with the same sound.

Choose a loud sound like “Sonar” found in “Classics”

Ringtone “Sonar”

Text Tone “Sonar”

Now you can hear the difference in volume between ringtone and text tone.

”Sonar” in ringtone is very loud and “Sonar” in text tone is very quiet.

Remeber, it’s just a TEST

This issue has nothing to do with Bluetooth. It’s an iOS issue.

Just perform this test and hear from yourself.

Settings

Sounds & Haptics set Ringer & Alerts volume all the way up.

Set ringtone and alerts tone with the same sound.

Choose a loud sound like “Sonar” found in “Classics”

Ringtone “Sonar”

Text Tone “Sonar”

Now you can hear the difference in volume between ringtone and text tone.

”Sonar” in ringtone is very loud and “Sonar” in text tone is very quiet.

Remeber, it’s just a TEST

Yeah the text tone has lower volume.

But i assume apple is classic apple and will ignore this problem and call it a feature .

Probably will have to return my iPhone and buy other phone, i've been missing so many messages because of this bug.

SAME HERE! Apple fix this issue please!! I’m an Apple user for years but this is unacceptable and will make me go over to Android! I miss texts, calls etc all since “upgrading” to iphone13. So many complaints why don’t you listen Apple???