How to restart Move to iOS app on the apple se phone

Question

How to restart Move to iOS app on the apple se phone

I tried unsuccessfully to transfer My Contacts from my Android phone to my new Apple SE phone using the Move to iOS app. Unfortunately following this one time attempt, the Apple phone went into a setup mode. Now I am unable to try again to tranfer (1) contacts, (2) phhotos, (3) messages. Any suggestions as to what I need to do now? The Apple phone is working on the Verizon network now. I do not mind erasing all the changes I made during the setup mode as they are few. But I do not want to lose connectivity to the Verizon network--I am not sure how this is integrated into the Apple phone setup. Thank you.

Posted on Sep 27, 2021 5:08 PM

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Answer 1

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Nicholas_B2

Community Specialist

Sep 28, 2021 4:43 PM in response to hollisterbulldawg

Hey hollisterbulldawg,

We see the Move to iOS app process was incomplete. There are a couple of options available and you can check with Verizon to ensure the network will not be affected. One option is to erase the device and go through the process again. To review information about this process, click here: Move from Android to iPhone, iPad, or iPod touch The section labeled " Tap Move Data from Android" provides information about erasing the device.

There's also an option to manually add data. For those steps, click here: Move content manually from your Android device to your iPhone, iPad, or iPod touch

Hope this information helps. Take care.

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How to restart Move to iOS app on the apple se phone

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