You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
My phone will not allow me to unlock it. The Face ID isn't working, the keypad won't even come up to allow me to put in my password. I can't even swipe up to unlock the screen. Anyone else have this problem? I need help!!!
iPhone 13 Pro, iOS 15
Hi everyone, I just received my new iPhone 13 pro last night. I started setting it up and then I got asked to update the phone to the latest iOS. After I updated it, I started encountering the exact problem where my screen became unresponsive. I tried to swipe up to unlock it, but the screen would not respond to any form of touch. I tried to do the “hard reset” by pressing on the up volume, then the down volume, and then holding the side button until the apple logo appears, and yet, the problem still persists. Any alternative solutions?
Thanks!
I have the same problem, I have to lock the phone with the lock button then tap screen to unlock then it works. It’s very annoying!
after updating to the latest ios im also having this problem
Hi i had the same problem on my iPhone 13 pro max & a error came up saying fault Force restart worke.
Have the same problem. Brand new iPhone 13 pro - cannot swipe in - cannot get over to the mail screen at all .
So all the solution of installing and setting inaccessible to this phone.
Please help.
After the latest upgrade to iOS 15.3 i have no problems anymore
I tried this after the upgrade and it still won’t work.
Get Support is the route here.
My Face ID has stopped working I can’t get it working again what do I do
tried everything nothing iPhone 13 pro max
iPhone 13 won't unlock
