My phone will not allow me to unlock it. The Face ID isn't working, the keypad won't even come up to allow me to put in my password. I can't even swipe up to unlock the screen. Anyone else have this problem? I need help!!!
iPhone 13 Pro, iOS 15
Glad to help!
That is how you do a “hard reset”. See below:
Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:
Dear support team,
how i can resolve the sam issue?
when I can not unblock my phone.
face ID scanned and showed that okay, but screen still closed… my previous iphone XR do not have this issue.
Have the same problem. Brand new iPhone 13 pro - cannot swipe in - cannot get over to the mail screen at all .
So all the solution of installing and setting inaccessible to this phone.
Please help.
Same issue here, has this still not been resolved?
After the latest upgrade to iOS 15.3 i have no problems anymore
I tried this after the upgrade and it still won’t work.
My Face ID has stopped working I can’t get it working again what do I do
tried everything nothing iPhone 13 pro max
Has this issue been resolved? It won’t let me unlock my phone, it automatically turns the screen black.
This helped me fix the issue.
iPhone 13 won't unlock
