iPhone 13 won't unlock

My phone will not allow me to unlock it. The Face ID isn't working, the keypad won't even come up to allow me to put in my password. I can't even swipe up to unlock the screen. Anyone else have this problem? I need help!!!

iPhone 13 Pro, iOS 15

Posted on Sep 29, 2021 10:22 PM

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Question marked as Top-ranking reply

Posted on Feb 4, 2022 10:07 AM

Glad to help!

That is  how you do a “hard reset”. See below:

Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

  • Press and quickly release Volume UP button
  • Press and quickly release Volume DOWN button
    • Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF). 


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iPhone 13 won't unlock

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