Choppy flickering video - iPhone 13 Pro Max, iOS 15

Just started using my 13 pro max, video is flickering too. Not using any 3rd party app, simple recorded video on the phone and watched.

my screen also flickered as I was typing a username to get on this forum…

Hi AGRV8TD,

We understand how important it is to be able to watch videos on your device and we're happy to help. Is the issue occurring with downloaded videos or ones that are being streamed? Also, does the issue still occur if you change your internet connection? For example, of you connected to Wi-Fi, then testing on a different network or your cellular data. Lastly, does the issue still occur after deleting the app and re-downloading it using the steps here: Redownload apps and games from Apple ?

Take care

Hi AGRV8TD,

Thanks for completing those steps. If the issue is occurring only with a third party app, then please reach out to the app developer for additional assistance by completing the steps listed here: How to contact an app developer

Have a great day!

Same to me IPhone 7P I open Browsers Chrome and safari and play video but only dark screen and sound come both in Picture in Picture and full screen other app like Netflix it’s work but Browsers nop when I update to IOS 15 same problem happened to me when update to IOS 13 or 14 but the different in app work but browsers no.

Got my iPhone 13 pro yesterday. I watched multiples videos to fix the problem. No results. My screen is still flickering and not only with videos but also when I switch from one app to the other.

Please APPLE, do something ASAP. And stop blaming third party apps or developers. The problem only occurred when I upgraded to iOS15

tks!

My flickering started when I opened my camera or an app the uses the camera such as snapchat. I called apple and they told me that all cameras have a flicker when you open the camera. I tried to explain that this flicker is not a normal “camera flicker” but they did not believe that. Now it’s the videos in messenger. I hope apple does something because it’s real annoying. A new phone should not have these issues especially for the price we pay for them

I’m having the same issue. Every time I watch the stories of my fb friends. It flickers. I went to apple store already. But they can’t fix it. And just advice me to wait for the next IOS update. This shouldn’t be happening. As soon as we got the phone, payment started and that means we should enjoy every simple thing of the phone. I’m at the point of returning the phone. It upsets me watching the video stories.

totally agree. I’m having the same problem when I send messages on whatsapp and search things on chrome. I went to the apple store and they said it’s software issues…. I shall wait for next ios update. I can’t believe a new iphone will have such issues…

Same issue here: iPhone 13 & iOS 15. I still have my old phone iPhone XR & iOS 15 and the issue is there as well, the video is flickering. But not at all as much as on my new iPhone. It is not even possible to watch the videos there (e.g. in Messenger) cause of the issue. I assume it is iOS 15 issue which is much more present on the new iPhones.

Did you try to get a replacement phone? My email is also laggy on my new i13 pro max and the keyboard flickers when sending out messages on WhatsApp and google chrome. I tried to get a new replacement phone but they are out of stock now and this left me no choice. So disappointing

I was told I was going to get a replacement just to then be told I wasn’t “eligible” for one. For some unknown reason that none of the three apple workers knew why. Only option they had that i was “eligible” for was to send in my new phone and if they couldn’t fix it, they would send me a refurbished one. Ridiculous.

Just bought my iPhone 13 pro and having the same problems! Keyboard flickering when searching on chrome and videos on fb messenger also flickering!! I forced restart, uninstalled and reinstalled apps, lowered brightness, turned off predictive mode… nothing has fixed the issues!

IPhone 13 straight out the box 9th Oct 2021 running iOS 15.0 Video filmed with phone and played backed Video playback flickering and very ugly on the phone. Videos played with 3rd party apples does the same. Videos recorded on the new iPhone 13 and viewed on iPhone X and Android devices works fine as it should. Would believe its either a driver or chipset issue.

Should I be looking at returning for a refund ?

Further investigation points more to 3rd party issue around how video is handled, had some success in Facebook, with turning off video optimisation and all video and photo settings for HD and Rendering. Most videos play as they should now on the iPhone 13 in Facebook

Issue still remains in messenger haven't found video playback settings there yet.

You tube and on phone videos work fine.

Definitely more the compatibility issues with Facebook apps and 15 + iPhone 13

Exactly the same thing is happening to my iPhone 13 PRO hence why I am here. This problem needs to be resolved asap. I tested it with the same video on iPhone 11 PRO. Had both phones sitting side by side watching the same video and the iPhone 13 PRO was glitching but the iPhone 11 PRO wasn’t. Clearly an Apple problem. Fix it asap please.