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Choppy flickering video - iPhone 13 Pro Max, iOS 15

The flickering started as soon as I got my new phone. I updated to IOS15. I’ve done all the steps including turning off auto brightness and nothing has worked. I literally cannot watch videos in messenger and other apps on a brand new flagship IPhone 13 Pro Max. $2000+ wasted.


I should have stayed with my XS.


what is being done about this Apple? This has been going on for months according to the other complaints on this forum.


IOS 15 did not fix the problem.



[Re-Titled by Moderator]


Posted on Sep 29, 2021 10:16 PM

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Posted on Oct 6, 2021 3:20 AM

Just started using my 13 pro max, video is flickering too. Not using any 3rd party app, simple recorded video on the phone and watched.

my screen also flickered as I was typing a username to get on this forum…

65 replies

Oct 10, 2021 12:40 PM in response to AGRV8TD

Same here. Flickering is occurring while I use keyboard, with video playback, and in Apple Music when playing a song after a search. Example: a search for “Drake” generates a result of songs by that artist. When you select a song to play it, all album art in results flicker. Very annoying, especially after spending over $1200 on a new iPhone 13 Pro Max. This needs to be fixed immediately! Running IOS 15.0.1.

Oct 10, 2021 5:46 PM in response to AGRV8TD

If a single application has an issue when you update windows 10 to windows 11, it is the application that needs to update how it interacts with kernel or drivers. Same for ios or any other OS.


Of course this is an application/fb issue. Claiming the OS is the issue is not helpful here. It is good to make sure it is widely known, but facebook need to fix their app

Oct 12, 2021 8:08 AM in response to Suwanmgr_

I have been experiencing the flickering video issue on the new iPhone 13 Pro in iOS 15, 15.0.1, and 15.0.2. It is NOT reproducible on an earlier iPhone 6 running iOS 12.5.5. I notice if frequently, especially in Facebook Messenger, but not limited to that. It isn't a third-party problem if their software works in only some versions of iOS - that's a design flaw in the operating system. Please don't pass the buck Apple.


-Professional Enterprise Software Architect

Oct 13, 2021 11:25 PM in response to AGRV8TD

This is happening to me on videos too. Especially on music videos I purchased from iTunes. So it has absolutely to do with a 3rd party app. Also having my Bluetooth connection get choppy when playing music too. I just upgraded to this from my XS Max and it had IOS 15 on it with none of these problems. Totally regretting getting this phone!!!

Oct 14, 2021 7:18 PM in response to Canela92

Apple offers me a new replacement for my iphone 13 pro max but I think I need to reconsider as some of you still have the same issues on the new phone. My excitement for this new iphone has totally gone. Apple pls fix this issue and don’t keep saying it’s system or software related issue. if the phone is not working properly, it’s not okay

Oct 15, 2021 5:37 PM in response to Ginben72

The 334.1 version of Facebook Messenger fixed the issue with flickering video I had seen previously. That was the 3rd release update since iPhone 13 / iOS 15 was released, so whatever needed fixing wasn’t easy. Also note again that the same previous Messenger code that had issues running on iPhone 13 / iOS 15 ran successfully in earlier iPhones and OSs. So this was NOT a Facebook issue - it was a design flaw in the latest OS that apparently had a workaround that Facebook was able to utilize. App developers should never have to write separate code to target specific devices, there should only be clear OS APIs for utilizing distinct features.

Oct 17, 2021 9:41 PM in response to AGRV8TD

Yeah my IPhone 13 Pro Max has the whole dimming dark a few times a day. My auto brightness is off and I also have True Tone off. And the other irritating issue I’ve had is when you scroll up or down content on the phone the screen almost hemeradges :(. It goes all choppy and flickering rapidly. Went to Apple store and they said it’s the “way” I’m using my phone. Wtf! I dumped a perfectly working IPhone 12 Pro Max and upgraded to this.

Oct 26, 2021 8:42 PM in response to AGRV8TD

I recently purchased iphone 13 and FB messenger calls are choppy/flickering. Tried installing and uninstalling messenger but same result. Tried resetting network settings and updating iOS, still same result. iphone 12s and android fones in our wifi network are working fine with FB messenger calls, only iphone 13 has issues. Regular phone calls are working fine.

Choppy flickering video - iPhone 13 Pro Max, iOS 15

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