Alarm stopped working after iOS 15

Okay so I finally figured this out for those who use music for their alarm. The alarm will not play a song if it was downloaded in lossless audio format. Remove the download you want to use from your library and then download it again after switching the audio quality setting to “high quality” under music settings. You can then switch it back. Just make sure that the song you are trying to use for your alarm wasn’t downloaded in the lossless format.

When I try to use a song in lossless format, I get no sound and no vibrate but when I use a song downloaded in high quality, I get both sound and vibrate. Odd but try it yourself and hopefully that works for you as well.

I’m having the same issue. I’ve been late for work so many times because of this. It worked one morning when I changed the alarm sound to a ringtone instead of a song from Apple Music. But then the next day it’s back to not working again.

I have the same issue. My Apple Watch alarms worked perfectly before update iOS 15. Now, no alarms work even after I deleted the existing ones, set them up again, and then restarted watch and iPhone. Nothing works.

No alarm, no sound, no vibrate.

Something you did in iOS 15 update has caused this. Please advise.

Hey pamceachern,

We understand that since updating to iOS 15, there has been no alarm sound on your iPhone nor Apple Watch. We suggesting creating a new alarm to see if you get the sound notification. If it does work, delete the existing alarms and the set them up again.

If the new alarm experiences the same issue, restart both the iPhone and the Apple Watch. If issue persists, go to Settings > Notifications, and ensure the volume isn't set to low. Also, if you use any Do Not Disturb features, make sure it isn't interfering with your alarms: Use Do Not Disturb on your iPhone, iPad, and iPod touch

Take care.

Yes, I contacted Apple Support and have spoken with them 4 times over the past 10 days.

1. They initially said "hmmmmm . . . . strange"
2. Then they told me "this is a known issue"
3. They came in and did a lot of diagnostics on both my Mac and my watch
4. Told me they sent all the diagnostic data to "engineering"
5. Called me back yesterday and said engineering is working on it
6. Told me that would get back to me in about 48 hours hopefully with a fix

So it's a problem, they seem to be working on it, but don't have a solution yet. That's what they told me.

Yes mine was doing the same thing but I got my alarm to work using music so I thought it may offer a solution. The only other things I did was turn off the stupid Focus features, which can mute notifications, and also turned off “Attention Awareness Features” which turns down alert volumes automatically when your iPhone senses your attention. I don’t have Bedtime turned on in my health app but I read you should turn that off too.

Please raise a support case to Apple using the Apple Support app.

I have the same issue and shared some logs to the engineer for investigation. They would only raise the priority when more people report the same issue.

Gutted this hasn’t worked. Tried everything. Sometimes I get vibrating no sound. Sometimes I get the default alarm sound. Sometimes nothing. But if I look at the phone the screen is telling me the alarm is going off.

working different shifts everyday I have to have an alarm I can trust. Of ti the shops now to buy one as I can’t trust this until there is a bug fix

I’m on day 3 at least of no alarm running 15.1.1 IOS, luckily I wake up to my husband. But I’m on my phone and it’s not doing anything alarm wise. So I have set the sleep thing and see if this helps tomorrow. Ugh I need to make sure it is reliable.

Unfortunately it didn’t work. It’s the alarm rather than an issue with panting the music. The alarm, Doesn’t always play a sound sometimes it does. Sometimes it vibrates with no sound sometimes nothing at all.

sjw_11 - Did Apple get back to you with any sort of workaround? I am having this issue, as well. I use timers and alarms for my students, and one of those alarms is to remind me to send a student to the office to take their medication. The timers are also not working and nothing I have done will fix it. The timer doesn't even give the notification to turn off, pause, etc. It just silently ends.

I will submit this to Apple to get more numbers to them, but would like to get a workaround, if any, and not have to wait for their next update to fix it.

Thanks

Yes, Apple got back to me again yesterday by phone. They said: "Engineering is still working on it and they do not yet have the fix." They said hopefully will have something in the next few days, and they will keep me informed.

I know, it is so inconvenient not to have the alarm. I use it all the time -- but for your students, it is super important. So kind of you to do this for them. In lieu of the alarms, I have been using the Timer function which works but you have to calculate how long you need instead of just putting in a time of day.

Thank you so much! I’ve been trying to figure this out all day. I’ve looked everywhere and literally this is the only place I found that information. Makes total sense now but of course that information would not be put out there for us to understand ahead of time before upgrading. Thanks again!

They called me back a few times, told me it was a "known issue" they were working on. Then they just stopped calling or working on it. Disappointing, Apple. In addition to my alarms not working, my timers also stopped working. This watch will need to go into the garbage pretty soon.

Tried all of the suggestions above. I am using iPhone 11 Pro v15.2

Alarm goes off but is so quiet you cannot hear it. Ring volume is all the way up.

I only know if it is going off if I am looking at the phone.