iPhone 13 keeps disconnecting from car bluetooth

Hello,


I have issue with my iPhone 13 mini and iOS 15. Bluetooth works very well - basically Spotify through the bluetooth works without any issues.


However calling via bluetooth is really issue for me. I used my bluetooth in my car and also my handsfree device. Unfortunately the situation is the same - if I want to call via bluetooth then the phone call is cancelled after few minutes (sometimes 2 minutes, sometimes 6 minutes).


Could you please fix this?


Thanks

Martin


[Edited by Moderator]

iPhone 13 mini, iOS 15

Posted on Sep 30, 2021 5:26 AM

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Posted on Oct 27, 2021 11:23 PM

Try to apply this: Go to the settings --> find bluetooth --> headset --> accessibility --> touch --> call audio routing and change it from automatic to bluetooth headset. That helped to me.


M.

195 replies

Dec 28, 2021 4:35 PM in response to mhalaM

iPhone 13 Pro + IOS 15.2 and Toyota Entune Radio Systems - Cell phone calls dropped after a few minutes/Audio Music works.

For All People with Toyota Vehicles (I have a Tundra SR5) around the 2016 year model and your cell phone call drops after a few minutes, here is a fix that worked for me . I disabled the "Car Play" feature on my iphone with IOS 15.2 and now it works fine. Just finished a 15 minute cell phone call. Hope it works for you and I hope Apple puts this in their notes when people call and want o know what will fix this problem. You will need to look up on internet how to cut off "CarPlay" on your level of IOS. I like for my iPhone to work with the hand free talk system because it is safer. Hope this help everyone with this issue.

Nov 5, 2021 10:20 AM in response to mhalaM

An update… I removed the phone from the list of Bluetooth devices in my car stereo Bluetooth. Then I added a new Bluetooth device on my car stereo and then turned on Bluetooth on my phone and found it and paired it so that works. However it still does not list the other Bluetooth devices I had previously… My home stereo etc. So I guess I will need to somehow delete the audio Bluetooth pairing from all other Bluetooth devices and reconnect.

Dec 15, 2021 1:47 PM in response to mhalaM

I have a 2018 Toyota Tundra, and have been having the exact same issue since I updated to ios15. Music would play perfectly over Bluetooth but it would drop my call after about a minute. I downloaded the Toyota entune app, registered my truck and it said there was a mandatory update available for my vehicle. Once it updated my vehicle firmware, problem gone. Hope this helps someone else, this has been driving me nuts over the last couple months.

Apr 7, 2022 7:43 PM in response to Omgirl07

My experience, fwiw. I have a BMW, and a Tacoma. As soon as I bought the new iPhone 13, I experienced the same issues as everybody here. I called Apple support; they have (amazingly) never heard of this issue. Since then (in the past month or so) the issues are gradually starting to resolve. The latest 15.3 update fixed in the Taco, but not the BMW. Then 15.4 fixed the BMW. I was afraid it would rebreak the Tacoma, but so far so good.


My biggest complaint with Apple is they refuse to acknowledge the issue (so much for transparency), but instead secretly roll out fixes in the background. Don't get me wrong I'm thrilled it's fixed. But who's to say it won't happen again, and they will (again) refuse to admit there's a problem. I love the product - but extremely disappointed with the support.


-bk

Apr 11, 2022 12:54 AM in response to mhalaM

Just a heads up. 15.4.1 sort of fixed this issue for me. The phone (an SE1 as I returned my 13 mini due to this issue) will connect with the car, remain paired during received, initiated and either while using nav with voice prompts. I've only tried it with Apple Maps so far. However, last night it routed me in some weird way and as I got closer to the destination it became obvious it had no clue where the popular restaurant on a main street was located (in spite of it having the restaurant and correct address in its POI). So hoping Waze works as well. “Sort of” because the audio quality it terrible. But when it comes to Bluetooth, my expectations from Apple are extremely low. My GF's SE3 on 15.4.1 works fine as well. Same terrible audio quality.

Feb 4, 2022 4:03 PM in response to bk6662

Finally after 3 months and being a member of this conversation for 3 months the recent update resolved the Volvo Bluetooth connection issue. Similar to others it disconnects and reconnects now and we had trouble with voice to text. After speaking with Apple they suggested going into the setting for the Bluetooth and selecting radio as the type of connection in the iPhone settings. The voice to text now works and I have not had any Bluetooth disruptions when the end user hangs up first

Feb 5, 2022 5:02 PM in response to SnickZ.

Folks, you do realize this has been an issue since the iPhone 12. That’s specifically for handsfree connections. It’s not going to get fixed. Try CarPlay if you have it. That used to be a workaround for BMW's, don’t know about other makes. On a broader note, this is Bluetooth. As in this is a simple technology Apple has a history of screwing up. I have yet to purchase an Apple computer since 2015 that has had functioning BT. If they can't get that right in a fairly narrow environment, the odds of getting handsfree working (or being interested in getting it working) in an environment of highly differentiated and ever changing automotive systems is asking far to much.

Apr 10, 2022 11:34 AM in response to mhalaM

Hello mhalaM,

Thenks for starting this thread last sept. I have posted several times. My problem with my new phone from absolute failure to connect to my Volvo, and after fixing that, dropping Bluetooth connections after 1 call or during calls has been completely resolved with update 15.4.1. I hope this stays resolved but I’m not at all confident in Apple at this point and am disgusted with their failure to take responsibility and the poor support I received.

mahcolo


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iPhone 13 keeps disconnecting from car bluetooth

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