iPhone 13 keeps disconnecting from car bluetooth

Hello,


I have issue with my iPhone 13 mini and iOS 15. Bluetooth works very well - basically Spotify through the bluetooth works without any issues.


However calling via bluetooth is really issue for me. I used my bluetooth in my car and also my handsfree device. Unfortunately the situation is the same - if I want to call via bluetooth then the phone call is cancelled after few minutes (sometimes 2 minutes, sometimes 6 minutes).


Could you please fix this?


Thanks

Martin


[Edited by Moderator]

iPhone 13 mini, iOS 15

Posted on Sep 30, 2021 5:26 AM

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Question marked as Top-ranking reply

Posted on Oct 27, 2021 11:23 PM

Try to apply this: Go to the settings --> find bluetooth --> headset --> accessibility --> touch --> call audio routing and change it from automatic to bluetooth headset. That helped to me.


M.

195 replies

Jan 25, 2022 8:03 PM in response to jmleko

This is the most promising response I've seen. I also have an '18 Taco, and recently switched from Samsung to Apple. I assumed bluetooth calling would be as solid on the iPhone 13 as on the Samsung - but shortly started to experience the same problems being reported here. (Isn't it interesting that most of the posters have Toyota's or Volvo's - has to be something to that).


Anyhow your post about removing / reinstalling entune, and (hopefully) being prompted to update the vehicle app makes perfect sense. Will try that, along with removing any other BT connections that may be stored on the vehicle. Will post my results - thank you!

Jan 28, 2022 8:47 AM in response to SnickZ.

I have this issue too with my 2017 Toyota Highlander and the iPhone 13 Pro Max. Every time I get in the car, it will not connect to Bluetooth automatically and I have to go through a laborious process of turning off the Bluetooth, turning it back on, and going through the car's menu to sync it again. It then will connect but it drops at least 1x during my 15 minute commute every day-- whether I'm on a call or listening to Spotify. I then have to go through the same process all over again. It is so annoying. I have tried turning the phone off and on again too.


I am interested in your saying a case on the device could cause an issue. Why would that be? That caught my attention because I have to take my case off of my phone in order to get it to charge on a wireless charger.


The alarm also does not sound on this phone. Lots of annoying problems. I'm very close to downgrading to a 12.

Feb 1, 2022 5:55 AM in response to mahcolo

I agree with mahcolo and others. Bluetooth connection is now working, but it is frequently disconnecting at the end of a call. Admittedly this is better than disconnecting during a call, but can this also be fixed? Yesterday I placed a call, had a 15 minute conversation, then went to disconnect the call. It wouldn't disconnect. But looking at the phone it was already disconnected. So at the vehicle I attempted to place another call, which resulted in the message that the bluetooth connection was lost. Easy enough to select the pairing and reconnect.


I also agree that Apple support do not seem to acknowledge this being an issue. Each time I call, they insist on starting at ground 0. "Did you reboot your phone? When did the problem start?" etc. They scheduled a callback, which never happened. (Then I logged in, and saw that support session vanished). Followed by a survey asking about my support experience - Hah!! I am really surprised there don't seem to be any Apple experts following this forum as other vendors do in their forums.


Just my observations. Not loving Apple so far.


Feb 4, 2022 6:46 PM in response to Kevinpaul7

KevinPaul, the last update 15.3 now at least allows me to automatically connect to hands-free when I start the car, I can make or receive a call, then after the call my car/phone disconnect. It doesn't matter who hangs up first. I have to manually reconnect and usually do so through the car (that's easier than fumbling with the phone). Drops connection after every call. I looked in my Bluetooth setting on the iphone 13 and don't have an option to choose "radio" as a type of connection. It only shows My Car as a device. What am I missing?

Feb 21, 2022 4:23 PM in response to mhalaM

I'm having the same BT issues, and yes I have updates to iOS15.3.1, cleared networks setting, deleted connections on both the car and phone..... and I still have the **** problem! Maybe the is Apple new "do not disturb me when I'm driving feature"... The big porblem is when "we" all try to fix this problem while driving. I find it interesting that you and delete connections on both the car and phone and even establish/set a new BT password to connect all while driving. Does everyone else here find that interesting?


I understand software development, and to that point I just wish Apple would recognize this as a BUG. Apple Support could you please respone to the specific issue of BT dropping out - - PLEASE.

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iPhone 13 keeps disconnecting from car bluetooth

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